Ferman Chrysler Jeep Dodge RAM of New Port Richey

Buying a new Truck Very satisfying buying experience with Ferman. 3rd vehicle we have purchased there, and our salesperson was very helpful and accommodating. Called R Very satisfying buying experience with Ferman. 3rd vehicle we have purchased there, and our salesperson was very helpful and accommodating. Called Roy Faulkner and told him the color and type of truck we were searching for, and he came up with a winner! Doing the paperwork took a little longer than we expected, but we were trading in two vehicles, so it wasn't unexpected. More

Exceptional Customer Service Every time I come to this dealership I am always greeted with a smile and asked how I can be better served. I just recently switched the title on my c Every time I come to this dealership I am always greeted with a smile and asked how I can be better served. I just recently switched the title on my car and needed help understanding what benefits would be transferred and what wouldn't be as well as being informed if I'd be receiving any refund. Scott and Tracy went completely out of their way, as they always do, to explain to me what was still being covered and even managed to get me a refund for services that were no longer going to be provided. They are extremely professional as well as passionate about their job and will have you and your interests in mind first. I absolutely recommend this place and these two phenomenal individuals. More

Excellent customer service I just wanted to talk about two individuals that have made a huge difference and went above and beyond their duty. First, I bought my car through Jim I just wanted to talk about two individuals that have made a huge difference and went above and beyond their duty. First, I bought my car through Jim Zabel who made me fell so comfortable through the whole car buying experience. I wasn't sure what kind of car I wanted and he showed me the cherokee which is now my favorite car! and explained the whole process with the finances making my experience so much easier. The next individual I want to mention is Jamie Ward. I came into the dealership for a routine oil change. I had to bring my 6 ans 8 year old boys due to the timing of the appointment. My 8 year old loves cars and always had. He is autistic and his day was already off from doctors appointments he had that day. Him and his brother thought it would be cool to run through the tent that was connected to a car in the show room. When I finally got them in the waiting room and told them they weren't allowed to do that, my 8 year old started crying and yelling hysterically. Jamie came in and started to talk to him and explain why they couldn't run around and gave them a couple toy cars to play with, some snacks to eat, and each a cup that they filled up with a drink of their choice. He calmed down instantly which is sometimes a challenge with him and they left there with the biggest smiles on their faces. Jim and Jamie are an asset to you company and have went above and beyond to make me and my family comfortable at your dealership. More

Excellent Sales an Service I purchased a new 2015 Ram 1500 from Ferman Chrysler Jeep Dodge of New Port Richey. My car buying experience was very easy and stress-free! My salesma I purchased a new 2015 Ram 1500 from Ferman Chrysler Jeep Dodge of New Port Richey. My car buying experience was very easy and stress-free! My salesman, Roy, was very knowledgeable and helpful. He explained all the features and we quickly agreed on a fair price. There was no "haggling" back and forth or sales gimmicks. The Business Manager, Scott had all the paperwork ready to sign and there were no nasty surprises. The numbers were exactly as agreed to previously! I highly recommend buying your next vehicle at Ferman Chrysler Jeep Dodge of New Port Richey. Paul Arrington More

Excellent Service Experience First service oil change and tire rotate and balance on my 2015 Ram 1500 was a breeze! They even noticed some bird droppings on my hood and washed th First service oil change and tire rotate and balance on my 2015 Ram 1500 was a breeze! They even noticed some bird droppings on my hood and washed the entire truck! They are AWESOME! Thanks Scott Poth and Jamie Kissinger for the excellent service experience! Paul Arrington More

Tracy B sales Ferman chrysler Our sales person was very helpful and went above and beyond their duty. My fiance and I got the car we wanted and it was the easiest purchase we have Our sales person was very helpful and went above and beyond their duty. My fiance and I got the car we wanted and it was the easiest purchase we have made. Excellent experience!!!! More

A Big Surprise A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I took my town and country in because it had an electronic ignition key problem. The man told me it would be a $100 to determine the problem. When I went to pay for the work, I received a big surprise. They told me the part was under recall, and they had fixed the problem. They provided me with 2 new keys, and didn't charge me anything. It is comforting to know that an honest dealer is out there. I will certainly use them when I need more work done. More

Best buying experience I have ever had I have purchased countless cars and without a doubt this one was the best. My wife had decided to buy a Subaru Legacy and the night before our appoin I have purchased countless cars and without a doubt this one was the best. My wife had decided to buy a Subaru Legacy and the night before our appointment to place our order I saw a commercial for "America's Import", got online and thought the Chrysler 200 might be a better option. The next morning My wife reviewed the Chrysler web-site and decided to "just go look". The staff at the dealership went out of their way to accommodate our requests and allowed us to experience all of the options and technology that the 200C offered. We ultimately decided that the Chrysler was the better car for her needs. During this process we met Jason Whidden the General Manager. He could not have been more attentive and focused on making sure we got the deal I wanted. We ended up ordering the exact car my wife wanted. Jason personally kept us aware of the status of our car as it was built and shipped. When we took delivery EVERYTHING was in order and the process was flawlessly. That was almost a year ago and since then we have had the opportunity to use the service department for maintenance. The customer lounge is comfortable and clean. I have referred a client who also purchased a car and is very happy as well. More

Thumbs dowwn experience Ferman won, I lost. I got the bug to buy a new car and trade a 3 year old 24K mile perfect condition car. Ferman threw the numbers at me and like a Ferman won, I lost. I got the bug to buy a new car and trade a 3 year old 24K mile perfect condition car. Ferman threw the numbers at me and like a inexperience car buyer I am, I purchased. I went home and figured I paid 4K too much and also paid $69.00 for their add on lug nuts that probably cost them $10.00. Also they cheated me out of the 500.00 military incentive. I thought car dealerships were supposed to change their sales tactics and not take advantage of less financial savvy buyers. More