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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.5
2,295 Reviews

2,295 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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March 31, 2022

I was happy with the people Also the coffee and wait area! Just one thing I don’t think window solvent was topped off or other fluids checked! I didn’t get a check sheet so not sure your dealers More

by Bergenlrb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who told me who to see?
Apr 01, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 30, 2022

Very responsive to my needs , great follow thru , Called several times after the sale to make sure I was satisfied More

by Deanlucas53
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 30, 2022

So my service manager was David Kaminski and he was great!! I had an issue with Jim Browne where they kept my car for a week and still said it would be a couple days so I brought it here and he had it More

by Freedomlifervtransport
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Kaminski
Mar 31, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 30, 2022

Excellent customer service. I love the waiting area too. I appreciate how well they take care of my vehicle and their customers. More

by Gellerk
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 29, 2022

Made appt to have my shifter serviced. David had a tech analyze ling before my appt time. However the part required is back ordered. I'll get a call for warranty work when it come in stoc More

by Fader1
Customer Service
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 29, 2022

My service writer Steve was awesome as always. Ed in the shop is my go to guy whenever I’m there for service. Awesome job guys More

by jarhead2141
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
Mar 30, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 24, 2022

I was able to schedule my appointment online without having to call in and negotiate a time. They opened promptly at 7:30 and my car was done quickly. More

by tammy27
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 24, 2022

I needed an oil change and my two back tires were extremely low which I was having a problem with. Took my car in for an oil change and to have my tires looked at in December 2021 got my car back lef More

by Thegirl1975s
Customer Service
Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
David Franke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 22, 2022

Ferman's service department has always been my go to place for service on my car. More

by MCT54
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

March 22, 2022

I needed a few items checked on my 1999 jeep cherokee and a new high brake cover replaced. David took great care of me along with the service team. Did a lot of diagnostics, but did not find anything majo More

by Jim_heflin49
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Jim_heflin49 responded

Thanks for the great experience and great service!

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