Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Just wanted to thank Pete for following up with me after he sold me my Jeep 3 years ago and serving my Jeep at Ferman. he sold me my Jeep 3 years ago and serving my Jeep at Ferman. More

Michael in service has been amazing at getting my vehicle up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and un up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and understanding....He has truly earned our trust in dealing with the Service Department... its refreshing when you leave a message to know that i will definitely get a call back.... our experience has truly been a great one.. thanks to Mike.... More

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Very helpful and takes amazing care of his customers. People like him make me a loyal customer. I truly appreciate the hard work , effort, care, and amazing service David and the rest of the NPR team g People like him make me a loyal customer. I truly appreciate the hard work , effort, care, and amazing service David and the rest of the NPR team give. More

The car has had 3 rear ends. 1 was replaced because of a ft en noise under the 3/36 the next was replace under my service contract then the split drive shafts were replace and th 1 was replaced because of a ft en noise under the 3/36 the next was replace under my service contract then the split drive shafts were replace and the exhaust was not out back in correctly ash the one thing has to come down to so the shaft. Noise is still there and I have been told they won't work on my car. 4 radios have been replaced and it has to go to the dealership for portocols. I went to the dealership and told them what happened but they can't do thing the stereo I have Allstate warranty Sadly the manger refuses with my. I worked for Chrysler for 21 years a service writer and this way of treating a customer is not rt. Please call for details. Now I have been rail roaded ti sell my car as this place is the only place in 30 miles to go. Theo sis the second car that I bought the being from there. 2015 dart gt. Same issues. The incompetence miscommunication is terrible there. Your system manager lives ended up, taking over the situation, which was very good which were everything with the train. State and I got for the car was when is gonna throw parts in until we get the noise to go away. Yes they ate the $100 deductible because the job is done right the first time. Yes they gave me a card to use which I was appreciative. Do I have to wash wax and polished and return perfect. I appreciate that but the service manager and I have an issue. To be railroad it from a Chrysler dealership when I work for Chrysler All those years as a service advisor, and the manager was an insult. Apparently customer satisfaction is not important anym More

Great experience, always an efficient operation. Why would anyone go elsewhere for services...efficient, reasonably priced, and friendly service...trifecta! Why would anyone go elsewhere for services...efficient, reasonably priced, and friendly service...trifecta! More

5 Salesman Joseph Vega and sales manager were 100% efficient and executed my new build order flawlessly. Outstanding experience I recommend this dealership above all others. efficient and executed my new build order flawlessly. Outstanding experience I recommend this dealership above all others. More

David in the service department was professional and very helpful. would love to deal with him the next time i come in for service helpful. would love to deal with him the next time i come in for service More

5 Five! ! Always have a good experience with this dealership and their employees. Steve is excellent.... ! Always have a good experience with this dealership and their employees. Steve is excellent.... More