Ferman Ford

Bradley was very knowledgeable and great to work with. He was very helpful when trying to make a decision. He was very helpful when trying to make a decision. More

Bradley and the entire crew at Ferman were so knowledgeable, friendly and helpful. They jumped through hoops to make sure we were satisfied with our purchase. Would highly recommend Bradley and F knowledgeable, friendly and helpful. They jumped through hoops to make sure we were satisfied with our purchase. Would highly recommend Bradley and Ferman Ford. We will be shopping here for our next vehicles. More

Bought a used Honda Accord a while back and John McVay was exceptionally knowledgeable and professional was exceptionally knowledgeable and professional More

My daughter’s bronco was leaking water down the rear view mirror. Gave Beth Petty a call my service writer. She made an appointment within the week to see her water guy, he is a water leak guru. They had it mirror. Gave Beth Petty a call my service writer. She made an appointment within the week to see her water guy, he is a water leak guru. They had it fixed with in the day no more leak. Great place More

We purchased a new 2023 F-150 with a tow package from this dealership and are very pleased. They even had their technology expert, Robo, come out and help me calibrate the system to my trailer. This was this dealership and are very pleased. They even had their technology expert, Robo, come out and help me calibrate the system to my trailer. This was done a year after I purchased the truck, customer service seems to be important here! We are quite pleased with our interactions and the results from this dealership. More

They were able to knock out an oil change and a full brake job in 2 hours. I always get good service at Ferman Ford but was even more impressed this time. brake job in 2 hours. I always get good service at Ferman Ford but was even more impressed this time. More

Listens to my needs. Showed us what they had which might meet our needs. And we purchased that car. Showed us what they had which might meet our needs. And we purchased that car. More

Sold me a truck. That was a piece of crap. I bought a use 2018 Ford F150 and within 6 month I have close to $5,000 worth of repairs. This is the exact same reason I g That was a piece of crap. I bought a use 2018 Ford F150 and within 6 month I have close to $5,000 worth of repairs. This is the exact same reason I got rid of the truck I was in at the time. I can't tell you how disappointed.I am to be right back where I was six months ago with a truck.That's a piece of crap. Their service department is incompetence. I even left the truck overnight ensure after work to find out that they did absolutely nothing to it. I was absolutely livid. I have never met more group of people that are that stupid. More

Had some trouble with my Ford Transit campervan while traveling through the area. Stopped into Ferman Ford Pro Elite service department. Had the pleasure to discuss the issues with manager Steven Nardo traveling through the area. Stopped into Ferman Ford Pro Elite service department. Had the pleasure to discuss the issues with manager Steven Nardone. He and his team got my vehicle in quickly for diagnosis and repair. I am super happy with how quickly they were able to get me back out on the road and with excellent care. Can’t recommend Steve Nardone and his team enough. What a pleasure! More

Let me just say, outstanding customer service, knowledgeable and professional. Ask for Derek and you will be satisfied. knowledgeable and professional. Ask for Derek and you will be satisfied. More