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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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June 10, 2021

Ferman Ford‘s service center is the best Ford service center anywhere in Pinellas County. William is probably a monks the top if not the top service writer in all of Ford’s service centers, bar none. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Ferman Ford responded

Thank you for your review and the very kind words about William.

June 09, 2021

Fast and efficient service. My a/c blows cold like the Arctic tundra! Thanks for everything jeff you really killed it as a service advisor. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jun 14, 2021 -

Ferman Ford responded

Thank you for your review!

June 08, 2021

Will Pannier is a model service manager! He keeps me updated on the progress of my vehicle. He goes out of his way to provide exceptional service. More

by ksmichels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Ferman Ford responded

Thank you for your review!

June 06, 2021

They do a great job. Very friendly in the service center. They do tend to underestimate the amount of time it will take though. I was told, an hour and a half and then waited for 2.5 or 3 hours. But the pric More

by mathewanderson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 07, 2021 -

Ferman Ford responded

Thank you for your review!

June 06, 2021

Always a great service experience at this dealer. I do have to say though that on this occasion I had 3 valve stem covers missing after my rotation. More

by kmiller0193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
Jun 07, 2021 -

Ferman Ford responded

Thank you for your review!

May 31, 2021

Went In for a recall on my Ford. Nice people but I was told 30 mins but turned into over an hour wait for me. More

by OM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
May 31, 2021

Olta is very professional and Helpfull as is William. They do a good job staying in communication during the service visit keeping track of the work being done by the mechanics. More

by jim d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olta Kokona
Jun 02, 2021 -

Ferman Ford responded

Thank you for your review!

May 30, 2021

Service team was courteous and fixed the A/C issue with our car. Robert was our team member and was good with explaining what the issue with the vehicle was. More

by scottej727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Ferman Ford responded

Thank you for your review!

May 26, 2021

Ferman Ford is a very professional and has a great service center. Highly recommend. The staff is knowledgeable and take time to make sure all you needs will be met. More

by sls3410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olta Kokona
May 28, 2021 -

Ferman Ford responded

Thank you for your review!

May 25, 2021

Everyone at Ferman Ford has been wonderful. The service department strives to make the customer happy, which goes a long way in my book. They are top notch More

by james.hurley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Ferman Ford responded

Thank you for your review!

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