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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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October 18, 2020

Ferman Ford is THE PLACE to bring your vehicle for service. On time, no surprises and always a friendly staff. I’m sure I’ll be bringing my Ford vehicles here for years to come More

by DianeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Car went in to fix headliner. Seems to be fixed. A day later I had same problem. Apparently it was not fixed properly. My time is valuable. I don't like it wasted. More

by daniel-kithcart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Pannier
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Although my repair couldn’t be completely resolved, Jeff and another did their best for me. Best of all, no charge! Victoria was very helpful. More

by FLSTARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon, Victoria Marshall
Oct 14, 2020 -

Ferman Ford responded

Thank you for your review!

October 11, 2020

William Pennier is my service advisor. He is courteous, professional and personable. I trust him to guide me through needed repairs and value his guidance and knowledge. 5 stars for William and the service More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Ferman Ford responded

Thank you for your review!

October 09, 2020

From Calling the dealership to make an appointment. To be in greeted at the service drive. To William Pannier checking in my vehicle. To picking up my vehicle everything was professional and explained in a w More

by rjmwheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Ferman Ford responded

Thank you for your review!

October 09, 2020

I called in the morning and was immediately helped! They came and picked my car up and brought it back out the next morning. Awesome! More

by stacy.hammond104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 14, 2020 -

Ferman Ford responded

Thank you for your review!

October 07, 2020

Brian provided an estimate for the repair while I waited for about 15 minutes. The parts were ready next day and the work completed during the following Monday when I left the car at the shop. Good service More

by DMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio
Oct 14, 2020 -

Ferman Ford responded

Thank you for your review!

October 01, 2020

They were able to get me in within 30 minutes of calling to make an appointment. I was taken care of with my problem resolved. More

by VBGOODRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Oct 06, 2020 -

Ferman Ford responded

Thank You for your review!

September 30, 2020

Superior service. I drove from Tampa because of their service department and will continue to do so. No one compares. Because of this I will also consider purchasing my next car from a Ferman Dealership More

by missytpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio
Sep 30, 2020 -

Ferman Ford responded

Thank you for your review!

September 29, 2020

The service at the dealership is very good. The service personnel is excellent! I feel comfortable bringing my car there for repairs as well as upgrades. More

by hutch82000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Sep 29, 2020 -

Ferman Ford responded

Thank you for your review!

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