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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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August 19, 2020

William was wonderful. Honest friendly andVery informative. I told him I wanted to keep my old truck and start fixing it up, and answered my questions. Because of William, I will be back. More

by JVANDY1956
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Ferman Ford responded

Thank you for your review!

August 18, 2020

I was overwhelmed on how Great the Sales Dept was when I purchased one vehicle & caused me to buy a second vehicle for my Daughter. I must say the Service Dept which has only been needed for regular mainte More

by kkennedy35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, Victoria Marshall
Aug 19, 2020 -

Ferman Ford responded

Thank you for your review!

August 12, 2020

Excellent service ... prompt, honest and a pleasure to deal with. I am a Canadian and had no idea what to expect ... very pleased with service. I think our Canadian counterparts can learn from you deale More

by jim@pegasusgroup.ca
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Ferman Ford responded

Thank you for your review Jim!

August 12, 2020

Service was quick and efficient. The staff were very friendly and helpful. The waiting area was comfortable. I will have no problem returning for all service. More

by david@faulknereng.com
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Ferman Ford responded

David, Thank you for your review!

August 10, 2020

William provided exceptional service and was able to decrease a two day service to half a day! Thank you to the entire Ferman Ford team for making every visit a great one! More

by wrightseaturtle
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Ferman Ford responded

Thank you for your review!

August 08, 2020

ferman ford and its service from william pannier ferman ford and william pannier are the best and help where they can to handle a customers needs/thanks again! you promised perfection and have gone More

by sjhnate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Ferman Ford responded

Thank you for your review!

August 07, 2020

BEST customer service William Pannier took GREAT care of me during my most recent experience at Ferman Ford. He went above and beyond to accommodate my needs with loaner. I More

by jennyb1723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Ferman Ford responded

Thank you for your review and the kind words about William.

August 06, 2020

I had to bring my truck into the service department because it didn't start back up after the start stop, didn't start back up and olta was a great service person ,she put me in to a loaner unit my tru More

by Jamestrueblood07
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

William was great to work with and always does a good job to make sure I am taken care of. Ferman ford has been a great dealership and has exceeded my expectations More

by jdt9088
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

awesome assocaites in the collision center friendly and courteous. Constant updates and delivered vehicle in better than new condition. Took care of rental car and made my experience a very eas More

by TINMANSEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio
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