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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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March 19, 2020

Ferman Ford in Clearwater, Florida has been really helpful. Although they didn’t catch that my tires had uneven tread during the multi point inspection included with the Works service I had done, Will More

by daisygibbons13
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Ferman Ford responded

Thank you for your review!

March 18, 2020

David is always very professional and very courteous. He is a great representative of your dealership. Thank you, David! See you for my next service. More

by Barb
Recommend Dealer
Yes
Employees Worked With
David Stevans
Mar 19, 2020 -

Ferman Ford responded

Thank you for your review, Barb!

March 18, 2020

William Pannier in the service department was able to get my vehicle serviced in a timely manner while I waited. Great job! Thank you, Leslie More

by Leslie
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Ferman Ford responded

Thank You for your review, Leslie!

March 17, 2020

Great service. I brought in my car for 40K mile service. They did a good job and I got the car back quickly. They were very friendly too. More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Ferman Ford responded

Thank you for your review!

March 17, 2020

Great service dept. my repair was covered by my insurance and they made the process seamless even though there was a middle man to deal with. More

by AW
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Ferman Ford responded

Thank you for the review!

March 17, 2020

Customer service person was excellent. Was a little disappointed that Mobil 1 wasnt available. Disappointed that breake flushing and induction cleaning, both not recommend by Ford, were recommended by More

by davidg11
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Ferman Ford responded

Thank you for your review!

March 17, 2020

Fast service. I like the fact that this Ford dealership is not only close to my home but has a shuttle to drive me to my home and back when my car is done/ready. That is when I need to wait 2 hours or so o More

by mert0
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Ferman Ford responded

Thank you for your review!

March 16, 2020

William Pannier representation of Ferman Ford was outstanding. He kept me informed on the status of my vehicle while l waited. He made sure l was comfortable and the service on my vehicle done correc More

by yohan,John007
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Ferman Ford responded

Thank you for your review!

March 16, 2020

I went for Oil Change and my washer fluid wasn’t topped-off. Wonder if any other work was done. Called & txt some photos to service mngr and never responded. Until i called again after a week. More

by eamores237
Recommend Dealer
No
Employees Worked With
William Pannier
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

Great Experience My first time at Ferman Ford. My best endorsement is that I would use a company's service again. I will use Ferman Ford again. Definitely a profession More

by amuckdevgeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Ferman Ford responded

Thank you for choosing Ferman Ford and for you loyalty and 5 star rating Bob Murray General Manager

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