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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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March 03, 2020

Olta takes great care of us. LOF and rotation done well. Nice waiting room. The lot seemed well organized. All work performed. Suggestions on what to watch for upcoming maintenanc More

by cdjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Ferman Ford responded

Thank you for your review!

March 03, 2020

Lube and Tire Service Performed OK While service was OK, it was very annoying to find that the shop staff had changed the adjustment on the driver seat and steering wheel to extreme pos More

by DMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

First oil change. We are snowbirds. We buy our cars in Canada to meet Canadian Dept of Transport compliance. Ferman is our winter Service Centre for our F150 and Mustan More

by Dave Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Ferman Ford responded

Thank you for your business and thank you for the review!

March 02, 2020

Getting expensive I think the price of just an oil change is getting much to expensive. I also thought they checked your other fluids at the same time, apparently not, More

by kln132
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Mar 02, 2020 -

Ferman Ford responded

Kin132, We have a price match guarantee for oil changes and Tires Please get with Jeff to review your last service records. Thank you for your feed back and for choosing Ferman Ford of Clearwater. Bob Murray GM

March 01, 2020

Great service and friendly staff. ‘I’m very happy with the way I was treated. II will definitely come back for service on my vehicle! More

by LESEBOLD
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Ferman Ford responded

Thank you for the kind words and 5 star rating Joe Wheeler Service Director

March 01, 2020

Very professional and efficientOlta remembered me from Very professional and efficient Olta remembered me from previous visit and greeted me with a smile. She informed me of the progress of my trucks repa More

by GATORDERM
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon
Mar 02, 2020 -

Ferman Ford responded

Thank you for your loyalty to Ferman Ford we have been selling and servicing our Tampa Bay community since 1895 125 years. Bob Murray GM

February 27, 2020

Everything went well. My car was serviced & suggestions were made for additional services on my next visit. The customer service waiting room was good. I am grateful that I can bring my dog with me. More

by CHART40
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Ferman Ford responded

Thank you for your review!

February 27, 2020

Horrible experience. I will never use Ferman Ford to Horrible experience. I will never use Ferman Ford to purchase a vehicle or service a vehicle. I will make sure to advise everyone not to use Ferman More

by GEBENNS
Recommend Dealer
No
Employees Worked With
Cameron Rolon
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

Amazing customer service and the work was great I would recommend Ferman Ford to all my friends. This is my second visit to Ferman Ford and I couldn’t be happier with all the employees that I have had to d More

by skcooper2
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Ferman Ford responded

Thank you for your review!

February 26, 2020

Victoria was very efficient and helpful. Overall I am pleased with the customer service I received. Took care of my problem and did a great job. More

by Patorze
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria ??????????
Feb 27, 2020 -

Ferman Ford responded

Thank you for your review and the kind words about Victoria.

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