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3,134 Reviews of Ferman Ford - Service Center
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January 27, 2020
Good Job The personnel at Ferman Ford where very nice from start to finish and they addressed the issues that I had and found and fixed several other The personnel at Ferman Ford where very nice from start to finish and they addressed the issues that I had and found and fixed several other issues of concern. The head mechanic was the best. More
by Jim F.
Verified Customer
January 22, 2020
Oil change Great service William was very good Beautiful waiting area coffee was very good Service time was fast as i was waiting for my car Coupons that I g Great service William was very good Beautiful waiting area coffee was very good Service time was fast as i was waiting for my car Coupons that I got in the mail made me go to Ferman instead of another oil change company More
by tradermiked1
Employees Worked With
January 21, 2020
No drama, not a long wait, recall fixed, car running better. Everyone courteous, professional, knowledgeable.. been to this dealership previously for Mazda recall, same deal then. No less attention w better. Everyone courteous, professional, knowledgeable.. been to this dealership previously for Mazda recall, same deal then. No less attention with a non-money maker, either time. Thx More
by emmt
Employees Worked With
Victoria, idk last name, 5 stars also, Jeff Vuncannon, Christofer Berg
January 21, 2020
Great work by repairing my car. Car looks like a brand Great work by repairing my car. Car looks like a brand new. Final cost for repair was matched the estimated cost. Thank you very much! Great work by repairing my car. Car looks like a brand new. Final cost for repair was matched the estimated cost. Thank you very much! More
by Nina
Employees Worked With
Richard Glomb
January 21, 2020
Great customer service. Took very good care of my mustang. Had a great experience! Jeff was great and helped me with everything! Will be coming back very soon! mustang. Had a great experience! Jeff was great and helped me with everything! Will be coming back very soon! More
by alinabotoman
Employees Worked With
Jeffrey Voorheis
January 21, 2020
Mr William Pannier willingness made me come back and do more business with Ferman. He called me after my last visit to learn what happened. Nobody ever done that before though I drive and get my Mazdas ser more business with Ferman. He called me after my last visit to learn what happened. Nobody ever done that before though I drive and get my Mazdas services at Ferman since 2008. Finally a man who cares and doesn’t just judge because of my accent. He single-handedly changed my overall impression of the place. More
by NRBRT.KZM
Employees Worked With
January 19, 2020
They were very fast and efficient when it came to servicing my car. I was in and out for my recall within an hour and a half. However, when I made the appointment they recorded my full name incorrect servicing my car. I was in and out for my recall within an hour and a half. However, when I made the appointment they recorded my full name incorrectly. Even after informing them of the error, they still contact me with the incorrect name. More
by Lce01
Employees Worked With
January 19, 2020
Service Tech that cares William the Service Tech was very conscientious and thorough. He provided valuable input that I felt was fair and honest which is not what I would typ William the Service Tech was very conscientious and thorough. He provided valuable input that I felt was fair and honest which is not what I would typically expect form a service center. Great Job! More
by BOB@SYMANSKIMCKNIGHT.COM
Employees Worked With
January 18, 2020
I just spent over a $1000 on service, rear shocks and front brakes. I had to go back twice because there was a washer missed on a cover making noise and a bolt was left off making a rattling noise. Jus front brakes. I had to go back twice because there was a washer missed on a cover making noise and a bolt was left off making a rattling noise. Just attention to detail. The employees always take great care of me but starts to make me think of not purchasing a car from this dealership again. Mainly because I have grown to love the Mazda Brand. More
by gescharf
January 18, 2020
William is great. Prompt service fast appointment. Ford pass made it easy to see what needed to be done and get it paid for with points pass made it easy to see what needed to be done and get it paid for with points More
by marilyn.robinson2905
Employees Worked With
