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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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December 27, 2018

Have my vehicle in for service and factory recalls I gave the rating because everyone everyone was courteous and my vehicle was completed on time with no problems. The one thing that is annoying is tr More

by Pazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Ferman Ford responded

Thank you for your review!

December 26, 2018

Satisfied Customer Most visits to this Dealership have been pleasant. Dennis has gone above to make make things go smooth. Thank you for your help with choosing new tire More

by rhuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 26, 2018

Professional, timely. Very nice service representative , Dennis was very courteous to my children. He took time to show them where Santa Clause was . this was Xmas eve. More

by zana9655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon, Dennis J. McBride
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 25, 2018

Fantastic Great team! They let me know what was wrong with my car and had things fixed in record time at a great rate. Thank you! More

by shantelly620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wheeler
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 24, 2018

Easy, quick, I have only had positive experiences here. The staff is always friendly and helpful! I am completely satisfied with the service department at Ferman F More

by OLSENCHRYSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 24, 2018

Service Dept Dennis and service team always go the extra mile to make sure we are well taken care of. I definitely recommend Ferman Ford to all of my friends. More

by tmay33611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 24, 2018

It was good Dennis McBride handled my service experience with professionalism and prompt speed. He was the best and an asset to the service department. Merry Chri More

by stuartamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 21, 2018

Terrible.Damage to car.Parts not reinstalled technicians appear to have no knowledge on issue Three visits with multiple days. Still no results I will take it to new dealer for repairs More

by Scarab26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Dec 27, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 21, 2018

IN/OUT CONVENIENCY Cameron made the ease of going in for service a breeze. Was in and out with oil change and tire rotation and had my warranty issue taken care of so i More

by 6.7 DIESEL GUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

December 21, 2018

My First Service at Ferman I was pleased that I was greeted as soon as I entered the bay area and the Service Manager was quick in getting the service done More

by bferraro152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Ferman Ford responded

Thank you for your review!

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