Ferman Ford - Service Center

Service on ford ranger While my car was in for service I was given a rental car at no charge. This was a excellent perk will get service done again at this location. While my car was in for service I was given a rental car at no charge. This was a excellent perk will get service done again at this location. More

Recall service,& maintenance. William was very polite and helpful with all of my questions. Being new with my truck he helped me figure out how to use the tow package to tow my cam William was very polite and helpful with all of my questions. Being new with my truck he helped me figure out how to use the tow package to tow my camper. More

They were great! I had trouble with another Ford dealership with my tire warranty so I came to Ferman Ford and they went above and beyond to make sure I was taken care I had trouble with another Ford dealership with my tire warranty so I came to Ferman Ford and they went above and beyond to make sure I was taken care off. Thank you William More

Dennis McBride . Dennis was very understanding, helpful and very honest we thought. He maintained contact with us during the length of time our vehicle was being repai Dennis was very understanding, helpful and very honest we thought. He maintained contact with us during the length of time our vehicle was being repaired and/or worked on. From what began as a nightmare for us ending up being a minor problem thanks to Dennis. Will definitely ask for Dennis if we have to have another service call and we will definitely recommend him and Ferman Ford. Thanks and Happy Holidays to all. Colin and Anna Kelly More

Great Experience Ferman Ford is always a great experience because it's organized to the letter. You pull into the covered service area and are greeted immediately. A f Ferman Ford is always a great experience because it's organized to the letter. You pull into the covered service area and are greeted immediately. A few steps away you meet with your service advisor, go over your needs and options, then turn it over to them to solve your problems. My service advisor, Cameron, was knowledgeable, friendly and very helpful. I have 3 Ford trucks, and I wouldn't go anywhere else for my service needs. More

great experience Cameron was very helpful and maintained contact with us. it was a great experience. and would come back to Ferman ford again for service thanks Cameron was very helpful and maintained contact with us. it was a great experience. and would come back to Ferman ford again for service thanks More

Took me in last minute Went to start my car and the battery was dead. Still under warranty so I called them and they stated they had a full schedule but if I could get my ca Went to start my car and the battery was dead. Still under warranty so I called them and they stated they had a full schedule but if I could get my car down there they would handle it for me. When I got there Cameron took me right in and once I explained to him that I had to Uber to work and back when my car was done, he told me he would try his best to get my car done within the hour if I wanted to wait. 45 min later my car was ready to go! More

Had to take my car in for a recall. Will is awesome and professional. He kept me in the know of the service and had accurate timelines of service and provided me with a loaner since it w Will is awesome and professional. He kept me in the know of the service and had accurate timelines of service and provided me with a loaner since it was a lengthy service. More

went to see about a recall on my car Service was quick and conscientious. The situation was explained thoroughly to me and dealt with in a professional manner. I was provided a loaner veh Service was quick and conscientious. The situation was explained thoroughly to me and dealt with in a professional manner. I was provided a loaner vehicle that was more than satisfactory, and service on my car was completed swiftly. More

Very Long Process Parts took forever to come in and then when they did they were wrong. Took forvever. Truck is still not fixed after I got it. Parts took forever to come in and then when they did they were wrong. Took forvever. Truck is still not fixed after I got it. More