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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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November 09, 2018

Service / Recall Work Thanks to Dennis McBride my experience with your service team was by far the best I have been involved in sometime thank again see you soon More

by Jnr4230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Nov 09, 2018 -

Ferman Ford responded

Thank you for your review!

November 09, 2018

excellent service This was my second service needed, was in and out in about 30 minutes. Great information was shared regarding warranty, etc. Dennis McBride was ver More

by jacrose3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Nov 09, 2018 -

Ferman Ford responded

Thank you for your review!

November 08, 2018

Bad, bad service experiences with new follow up While the sales experience at Ferman was positive, friendly and efficient, the recent service experiences have been far less than satisfactory. After More

by Bruno
Customer Service
Recommend Dealer
No
Employees Worked With
William Pannier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 08, 2018

Professional Service Great job by this crew. Very helpful and skilled. Got the work done perfectly and very easy to work with. I very highly recommend them. More

by JZWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names. Maybe Rose and Jeff?
Nov 09, 2018 -

Ferman Ford responded

Thank you for your review!

November 07, 2018

Blazing WiFi speed in lounge Having first service on wonderful 2018 Miata and getting 50mbps WiFi speed in lounge. Best place in Clearwater bar none! Very nice technically integra More

by FloridaBigRigDriver
Recommend Dealer
Yes
Employees Worked With
Ayesha Stephenson
Nov 08, 2018 -

Ferman Ford responded

Thank you for your review!

November 07, 2018

Battery replacement Got me in fast when my battery went bad under warranty. Did not have to wait more than 30 minutes. Fast and friendly service. Great. More

by no1ddurm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 08, 2018 -

Ferman Ford responded

Thank you for your review!

November 07, 2018

Professional Service Again it was great service we will definitely be back. I really like the fact that I'm not worried for scam or extra work on my vehicles when I take More

by golda556.ap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Ferman Ford responded

Thank you for your review!

November 07, 2018

Service work performed outstanding service from my advisor William.. he successfully turned a not so great experience due to a mechanic error on a prior visit into a very po More

by HLWLARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Ferman Ford responded

Thank you for your review!

November 06, 2018

Excellent service Services was provided in a timely manner.. ever time I service at German fords I receive outstanding service. When I call from schedule an appointment More

by FREEMAN929520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Nov 08, 2018 -

Ferman Ford responded

Thank you for your review!

November 06, 2018

I took van back they replaced radio. Had to take back AGAIN I took so long for them to fix my issue.im sorry I had to go through all the trouble. And illnever recommend them to noone. More

by windsor.linda1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Pannier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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