Ferman Ford - Service Center

Stephen was amazing and super helpful! Provided the best solution and was patient throughout the entire process Provided the best solution and was patient throughout the entire process More

I was told but I could not get the discount that my company offers because it was a final price! The sales department came out to try and get me to sign the paperwork before I even saw the car! When I company offers because it was a final price! The sales department came out to try and get me to sign the paperwork before I even saw the car! When I refuse he said I would never find another car like that again and that I should sign before someone else takes it! Now I know why, and it been in an accident and they work going to tell me! More

We had a wonderful experience purchasing our Ford Explorer at Ferman Ford. Our salesman, Brandon, was knowledgeable, respectful and friendly. It was a pleasure speaking with everyone involved. Explorer at Ferman Ford. Our salesman, Brandon, was knowledgeable, respectful and friendly. It was a pleasure speaking with everyone involved. More

Very mundane service adviser. ( Maybe having a bad day..,) He filled all the squares so to speak and that was it. He did not give me any details on the 30K service for my vehicle. ( Maybe having a bad day..,) He filled all the squares so to speak and that was it. He did not give me any details on the 30K service for my vehicle. I had to ask some unnecessary questions as a result. No personalized service from this service adviser. More

Very pleasant “bedside manner”. The transaction was smooth and worry-free. Everything important was taken care of (registration, insurance, warranty, etc) Chris Koprowski was pleas The transaction was smooth and worry-free. Everything important was taken care of (registration, insurance, warranty, etc) Chris Koprowski was pleasure to deal with. I would definitely buy another car from them in the future. More

Wonderful experience, everything I dreamed it could be and more! Dominick was warm, caring and tender sales associate, Scott as well. I filled out this sme survey aboyt 2 weeks ago so the more times I get and more! Dominick was warm, caring and tender sales associate, Scott as well. I filled out this sme survey aboyt 2 weeks ago so the more times I get asked to do so, the more ridiculous these will become. More

Excellent service . i have never got such a wonderful experience from any of the other ford dealers i was with . You guys rock continue the good job. i have never got such a wonderful experience from any of the other ford dealers i was with . You guys rock continue the good job. More

They are always very friendly and fix my car quickly and most the time sooner than expected. most the time sooner than expected. More

I couldn’t have been more pleased. David is an awesome service advisor who kept in touch with me all during the repair. My car is running better than ever. I would recommend you with David is an awesome service advisor who kept in touch with me all during the repair. My car is running better than ever. I would recommend you without hesitation More

I went to Ferman Ford to have 4 new tires, alignment, a new key programmed and an oil change. I was happily greeted with a smile, taken care of right away. I met with my advisor Cameron and he went above a new key programmed and an oil change. I was happily greeted with a smile, taken care of right away. I met with my advisor Cameron and he went above and beyond to make sure everything got done that day and kept me informed throughout the process. I informed Cameron that I was not able to pick up my truck that day (Saturday) so he sent me a link to pay on-line and picking up on a Sunday couldn't have been any easier. I would also like to thank Tony the parts manager for helping me decide on the tires I wanted. More