"Awesome and friendly service"
I am from a foreign country and Ford Ferman was able to assist me with a good deal on two new vehicles. Ford finance assisted in vina cing the vehicles although I had no credit history. Thank you for excellent service.
Rob Hobbs and Ron Whiting were awesome! As well as Derek! Not pushy! Told them what I wanted and they made it happen! Very pleased!
Visited Ferman Ford/Mazda to look at used trucks. I have a long-standing relationship with the GM, Bob Murray. He placed me with one of his salesmen, Demetrios Mina. Demetrios was very helpful and courteous. He listened to my inquiries and answered my questions candidly and honestly. He was a pleasure with which to work. Robert Hobbs was also very helpful and accommodating.
Once the price was agreed upon, he expedited much the paperwork in order to speed up the purchase process. The Finance Mgr, Frank was also very helpful and professional. There were a few items that needed to be addressed before taking delivery, but Demetrios stayed on top of them and personally followed up. Lastly, I received a call once the truck was ready from the Body Shop Mgr, Mr. Sherwood. He also, was very professional and helpful.
The overall experience was positive and I’d be happy to do business again with them in the future.
I located a used car online located at Ferman Ford/Mazda in Clearwater FL.
Within a few hours, I decided it was the car for me. My sales person, Demetrios Mina was exceptional in every way, from making sure I was happy with the price, sending pictures from his phone, communicating with me as I drove the three hours to make the actual purchase. The Ferman staff and facility were top notch. I highly recommend recommend this Dealership and Demetrios Mina to anyone looking to purchase a new or used car, regardless of where you live.
"Best car buying experience I have ever had"
Everyone at Ferman Mazda was professional yet extremely friendly, not pushy at all. They were very accommodating & best of all, finished the sale in a timely manner.
"Yay I got a new car!"
Demetrios Mina made my 1st ever car buying experience the best! Everything was seamless & quick. His car knowledge was on point & he is by far one one of the most pleasant individual to work with. I love my new Mazda 3!
"Bait you in and change the negotiated Written price"
Negotiated a price for a Mazda 6 via email. Received a written quote with breakdown of agreed price. When arrive (driving over 100 miles) I test drove the car and shook hands with the manager on the agreed written price. After agreement to purchase price and giving them confidential information; they decide to try and up sell me an additional 500 dollars. I'm very disappointed with the misquoted price and waste of my time and money. I will not buy or recommend them. Very deceptive business sales. They do not respond when confronted about their sales practices either. BEWARE if driving any amount of distance. They do not honor prices and will change them during paperwork.
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