I located a used car online located at Ferman Ford/Mazda in Clearwater FL.
Within a few hours, I decided it was the car for me. My sales person, Demetrios Mina was exceptional in every way, from making sure I was happy with the price, sending pictures from his phone, communicating with me as I drove the three hours to make the actual purchase. The Ferman staff and facility were top notch. I highly recommend recommend this Dealership and Demetrios Mina to anyone looking to purchase a new or used car, regardless of where you live.
"Best car buying experience I have ever had"
Everyone at Ferman Mazda was professional yet extremely friendly, not pushy at all. They were very accommodating & best of all, finished the sale in a timely manner.
"Yay I got a new car!"
Demetrios Mina made my 1st ever car buying experience the best! Everything was seamless & quick. His car knowledge was on point & he is by far one one of the most pleasant individual to work with. I love my new Mazda 3!
"Bait you in and change the negotiated Written price"
Negotiated a price for a Mazda 6 via email. Received a written quote with breakdown of agreed price. When arrive (driving over 100 miles) I test drove the car and shook hands with the manager on the agreed written price. After agreement to purchase price and giving them confidential information; they decide to try and up sell me an additional 500 dollars. I'm very disappointed with the misquoted price and waste of my time and money. I will not buy or recommend them. Very deceptive business sales. They do not respond when confronted about their sales practices either. BEWARE if driving any amount of distance. They do not honor prices and will change them during paperwork.
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