Ferman MINI of Tampa Bay

It was a pleasure to work with Tim Ralston to order our 4-door from the factory in England. Getting updates as the car progressed through production to loading on the ship, to sailing across the Atlantic, 4-door from the factory in England. Getting updates as the car progressed through production to loading on the ship, to sailing across the Atlantic, whetted our appetite for finally receiving it and driving it home. Tim was helpful in revealing ways to save money by trading in our old Mini rather than selling it elsewhere, and by financing the purchase instead of buying it outright. Weeks after getting the car we are still discovering the amazing driving assistance functions it has in its repertoire. The funnest for me is its ability to back itself out of the garage into the street, making two 90-degree turns in the process! As someone who has had a couple of costly encounters with garage doors in the past, this is a big plus. The invoice we were given when we ordered the car I found to be frustratingly opaque and I wish we could have had a lot more detail, but everything worked out okay in the end. My wife and I recommend Ferman to anyone wanting to purchase a Mini, or exploring the brand. More

It took awhile to get a key fob but once Matthew stepped in, it went super quick… Grateful! in, it went super quick… Grateful! More

Friendly professional atmosphere, didn't have to wait too long for oil change and tune up. long for oil change and tune up. More

Always a pleasure working with the staff from mini of Tampa or xx Pete! Thank you! Tampa or xx Pete! Thank you! More

Informative, knowledgeable and flexible. It was an unexpected purchase but the people at Fermin made it easy and doable. It was an unexpected purchase but the people at Fermin made it easy and doable. More

Everything perfect. Thank you !! Great service, quick, professional and very welcoming Thank you, have a great day Thank you !! Great service, quick, professional and very welcoming Thank you, have a great day More

Professional, respectful, friendly, attention to detail, felt like a valued customer, punctual, great service, highly reccommend felt like a valued customer, punctual, great service, highly reccommend More

Car sent for service. We were supposed to have the car returned on Friday and did not get a call. No text to advise that there was no driver available. I had to call all w We were supposed to have the car returned on Friday and did not get a call. No text to advise that there was no driver available. I had to call all weekend. We finally got our car back on Monday. The USB port was supposed to be repaired during the service and we were assured it was, but when we got the car back it was not ... even the driver returning our car noted it. Instead of sending the car back to the dealership and being without it for a longer period of time we opted for it to be fixed next time we need service. Cesar was great, but I feel like there was a lack of communication. Thank you More

Courteous and professional I felt heard and informed about the services provided. Thank you for asking. about the services provided. Thank you for asking. More

Very professional Matthew great with customer service. Always do good work on my car repairs. Always do good work on my car repairs. More