Ferman MINI of Tampa Bay

Zero problem solving skills. If you have a problem on a Saturday, sorry--you're out of luck. No communication between departments. Empty promises. Managers don't call back after repeated calls. All exc Saturday, sorry--you're out of luck. No communication between departments. Empty promises. Managers don't call back after repeated calls. All except one experience with this dealership (and I've had nearly 10) have been miserable. More

If you live in Tampa bay and you are interested in a MINI, you must see Bob Ennis at Palm Harbor. Bob is without a shadow of a doubt, the best salesman I have ever worked with. He is knowledgeable a MINI, you must see Bob Ennis at Palm Harbor. Bob is without a shadow of a doubt, the best salesman I have ever worked with. He is knowledgeable and obliging. There is absolutely no pressure at any time. If you are like me, I just need information, and an opportunity to test drive what I want. I know what I like and don’t like, I know what my budget is. I know what I am willing to do and not do. I was able to get all the information I wanted, and I got to see and drive everything I was interested in. This guy really knows his stuff, and is a pleasure to be around. It really was such a refreshing experience, and I would recommend him to anyone. More

My first purchase at Ferman Mini/BMW was a pre-owned 2008 BMW 750i. I was very impressed by the professionalism of my sales person, Jack Markley. He was extremely courteous, helpful and knowledgeable. At no BMW 750i. I was very impressed by the professionalism of my sales person, Jack Markley. He was extremely courteous, helpful and knowledgeable. At no time did I feel pressured. Together with manager Todd Martin we worked out, what I feel was a very good deal on an absolutely gorgeous, low mileage BMW. No games, no tricks, no pressure - just a very pleasant buying experience all the way around. Service after the sale was also commendable! The selection of pre-owned cars at Ferman BMW/Mini is top-notch. They may not have the widest selection in the area but I certainly didn't find any "clunkers" on their premises. All the cars I looked at were in pristine condition. I can't recommend Jack Markley and Todd Morgan enough if you're in the market for great pre-owned automobile or a new Mini Cooper. More

My first review was regarding a BMW 750i that I purchased about a year ago from Jack Markley at Ferman Mini of Tampa Bay. I was so pleased with my buying experience, I recently returned to purchase another p about a year ago from Jack Markley at Ferman Mini of Tampa Bay. I was so pleased with my buying experience, I recently returned to purchase another pre-owned vehicle. I called Jack to let him know I was on the prowl again! a few days later he contacted me regarding a 2010 Lexus LS460L that just became available. I went in to check out this low-mileage beauty and purchased it immediately. The car was exactly what I was looking for! Once again, Jack Markley and Todd Morgan were an absolute pleasure to work with and made the whole car-buying process a breeze. I can't recommend these guys enough and am writing this as an expression of thanks for the top-notch, professional service I received. Thanks guys! More

My wife purchased a mini cooper from Palm Harbor... As luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had the worst experience of my lifetime at Wesley Chapel Mini-cooper in Wesley Chapel but drove on a spare tire to Palm Harbor the next day. I want to thank Matt Cerro, Motoring Advisor and all who helped us at Palm Harbor. Thank you, Richard McGinnis More

My wife and I have a 2006 MINI Convertible with less than 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for servic 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for service they give us a list of 3 or 4 other things that need to be fixed. Each "suggested" repair runs about $600 on average. We understand things happen, but they are clearly trying to scam us. We know because we went for an oil change and then back for a minor power window repair 3 weeks later. The suggested repairs they identified at the first visit are totally different from the ones they suggested at the second visit! Power steering pump suggested today: $750. If the power steering pump goes out in the next year, I'll come back on this site and retract my comments. If the power steering pump, suspension bushings and engine cooling fan are all wrong with this car at <50,000 miles, NO ONE SHOULD EVER BUY A MINI. I think the dealer is corrupt. More

I purchased my 2011 MINI Clubman - S from Gary Mack this week, what a great experience. He made the whole process (test driving, negotiating, financing, delivery, etc.) all extremely easy and enjoyable. Gar week, what a great experience. He made the whole process (test driving, negotiating, financing, delivery, etc.) all extremely easy and enjoyable. Gary goes above and beyond to meet customer needs which really helped with my purchase. Thanks Gary, I'll be sending my friends and family. More

It was very pleasant to be able to negotiate over e-mail with Lauren. Was very professional and helpful to all my questions. I would definitely recommend her to my family and friends if they are looking fo with Lauren. Was very professional and helpful to all my questions. I would definitely recommend her to my family and friends if they are looking for a used vehicle. More

ryan was extremely helpful and responsive and was extremely comprehensive with the information he provided me. the car is everything i could hope for and i know i wont have a problem going back to hi extremely comprehensive with the information he provided me. the car is everything i could hope for and i know i wont have a problem going back to him with future questions. More

My sales experience from Gary Mack was incredible. I knew exactly what make/model and options I wanted in my Mini, but Gary provided clarity to my order and helped me fine tune my options. Once the ord knew exactly what make/model and options I wanted in my Mini, but Gary provided clarity to my order and helped me fine tune my options. Once the order was made he continued to follow up with me until my new car arrived. After I picked up the car, Gary continued to follow up to ensure I was completly satisfied. It's been 8 months and I still receive phone calls and e-mails, from Gary, ensuring I completly satisfied with my Mini. I had a small issue with the Lumbar Support in my drivers seat, it seemed it wasn't working correctly from the factory. After a few visits to Rob Zoffer in the Service Department and working with his Service Manager (Paul W.) they attempted to repair the seat. They quicly realized the lumbar support needed to be replaced and they quickly had it replaced. The customer service I've recieved from Ferman Mini has been stellar. More