Ferman MINI of Tampa Bay - Service Center

Servicing thru the pandemic Nice to know that in these unprecedented times, the service department was open. And everyone starting with Courtney were helpful and polite. It's str Nice to know that in these unprecedented times, the service department was open. And everyone starting with Courtney were helpful and polite. It's strange to have to say this, but the precautions taken made the environment feel safe. Much appreciated! More

Sal is amazing! He is on top of his game and I had the smoothest service for my car from the beginning to the end! smoothest service for my car from the beginning to the end! More

great service in a time of corona I loved that they left a loaner car with me ...my car came back perfect and everyone was wonderful!! Great customer service and communication! Thanks I loved that they left a loaner car with me ...my car came back perfect and everyone was wonderful!! Great customer service and communication! Thanks so much! More

My Service advisor is top notch ... She kept me informed throughout my servicing ... Jaime is a truly an asset at Ferman BMW.Thanks Jaime A !! 👍👍👍 throughout my servicing ... Jaime is a truly an asset at Ferman BMW.Thanks Jaime A !! 👍👍👍 More

Great Customer Service Sal went out of his way to make sure that my car was taken care of. He kept me up to date on the service being done and when I could expect to have m Sal went out of his way to make sure that my car was taken care of. He kept me up to date on the service being done and when I could expect to have my car back, Transportation was fast and efficient coming to get my car and bringing it back. They followed the social distancing guidelines which was comforting. Sal followed up after my service to make sure my needs were met, and once again Ferman BMW exceeded my expectations. Proud BMW Owner More

Enjoy dealing with Jamie he is always quick with taking care of any issues i have with my vehicle, the place is always spotless and sevice is excellent. care of any issues i have with my vehicle, the place is always spotless and sevice is excellent. More

The service guys outside were helpful and their guidance outstanding. I'm satisfied of the service done and i got a clean car back. Thanks outstanding. I'm satisfied of the service done and i got a clean car back. Thanks More

eccellent all around service i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealershi i am very pleased with cesare as my service advisor . he is extremely accommadating and knowledgeable about my car he is a huge asset to the dealership More

excellent Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding Very efficient and aware of the virous situation. All done as contracted. and very efficient. The quality of service and workmanship is outstanding all the way. More

Very prompt and courteous service. Kept me informed of the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch the service that was needed and done. Derreck checked back with me to make sure i was satisfied with the work. I appreciate that extra touch More