"off the street purchase"
welcomed by sales representative within a few minutes of arrival ,by Bob Annis, explained that we were not too familiar with the mini and would like the a to z presentation ,which Bob did extremely well,we purchased the vehicle ,all in all, good experience
"Love my Mini!"
Ferman Mini had just what I was looking for! I found my John Cooper Works Mini there with the help of Bob Annis. He was so knowledgeable and helpful! He answered all my questions and helped set up my car with me and my dad. I will definitely be going back for another Mini in the future, thanks to Bob!
Called ahead about a car and it was sitting out ready for us to test drive when we arrived, thanks Ryan. Ryan was our contact but was with another customer when we arrived so Bob took care of us. Sorry Ryan. Bob was so helpful and knowledgeable. Even though it was Sunday night and almost 2 hours after closing, Bob stayed with us till the end. He even took the time and went through all the bells and whistles on the car with us before we drove away.
Thanks again, Penny
Sarah and Bob were great and very easy to work with.
We found the perfect Mini and all is well in our world.
The four things that drew me to Ferman Mini are #1-reputation of the dealership, #2-quality of the product (this is our second Mini and third vehicle purchased from Ferman), #3-fantastic service and #4-working with Bob Annis. Bob and the rest of the staff are truly professionals and making sure you're happy is their number one priority.
"Experience @ dealership "
I learned about it, with my sister purchased. Bob Annis
Also took care of her. I will definitely recommend
This dealership and Bob.thank you, for your work.
"Attention to Detail"
Ferman was excellent to deal with. Bob was very attentive to detail and explained every aspect of the car. I LOVE my new mini and highly recommend Ferman MINI.
Bob Annis my salesman was great. He took great care of me and went the extra mile to make sure I was very happy with the vehicle that I chose to trade my other new one in on. I only had the other one a month and a half. Debbie in mini accessories also is great. She always goes above and beyond to help me get all the accessories I want for my vehicles. Joe Cleaver the finance gentlemen is also great. He is very kind and personable.
"They found my perfect Mini Cooper S convertible!"
Ferman Mini has been a stellar dealership when servicing my beloved 2010 Cooper S. Everyone there wants a happy customer. When it came time to update to a new 2018 model, they found just the right car for me! Salesman Bob Annis is so knowledgeable, patient and dedicated. He, along with everyone at Ferman seem to love their job.
"Bob Annis "
The last time I bought a car was 25 years ago. Bob made it very easy and explained everything to me about the Mini Cooper Convertible S.
I was still nervous and scared about buying a car after 25 years but I can tell you after my experience buy my car at Ferman and Bob went out of their way to help me get the car.
They made buying a car for me such a pleasant experience I would go back and buy another car from them.