Ferman MINI of Tampa Bay - Service Center

Although the repair bill was very high, they were very understanding and applied all available coupons, provided savings on labor, and even provided a few parts at no cost. And of course free rentals are understanding and applied all available coupons, provided savings on labor, and even provided a few parts at no cost. And of course free rentals are much appreciated as well. The staff is very helpful and friendly. More

Excellent Service Courtney and team were very helpful explaining what service was needed, the cost and suggested we extend our supplemental service agreement that was a Courtney and team were very helpful explaining what service was needed, the cost and suggested we extend our supplemental service agreement that was about to expire and that it would cover the cost our brake work. So we took their recommendation and glad we did! I love my Mini and will continue to enjoy it more so living in Florida. More

servic All worked out fine, but they did not take care of the Stop/ Start not working. It was working when he checked it but realize the battery should have All worked out fine, but they did not take care of the Stop/ Start not working. It was working when he checked it but realize the battery should have been replaced. 5 Years old.I waited while they did it and it all got resolved and manager gave me discount and no charge for replacing it. But it was frustrating to come pick it up and not have everything right. My maintenance warranty had run out but still have the Fidelity W. I was surprised it did not cover the electronic testing. More

Very good, professional service Explained everything to be done and resolved the issue. Work was completed in a timely manner and I was kept informed through the entire process. Explained everything to be done and resolved the issue. Work was completed in a timely manner and I was kept informed through the entire process. More

First service appointment Recently moved to area. Ferman was recommended by neighbors. Our initial service experience went great . Jamie was great. Great communication and f Recently moved to area. Ferman was recommended by neighbors. Our initial service experience went great . Jamie was great. Great communication and fast . Loaner car experience was also great. We will be back. More

I leased a new vehicle. The personnel at Ferman was excellent. They were very knowledgable and easy to deal with. Matt Crespo, my salesman was terrific. He was pleasant, a The personnel at Ferman was excellent. They were very knowledgable and easy to deal with. Matt Crespo, my salesman was terrific. He was pleasant, accommodating and was on top of everything. He took everything out of my old car and put in in the new won and he really didn't have to do that. I will definitely lease another car from this dealership when my current lease expires. I hope that Mr. Crespo will help me again. More

Great service! Very pleasant to deal with and timely service on car. Would recommend to anyone in the greater Tampa Bay Area. Thank you l service on car. Would recommend to anyone in the greater Tampa Bay Area. Thank you l More

Paul&Derrick are why I'll continue to be a loyal client here Paul Scaglione amazing as always goes above and beyond-if it weren't for him would certainly consider going somewhere else he makes sure I'm well take Paul Scaglione amazing as always goes above and beyond-if it weren't for him would certainly consider going somewhere else he makes sure I'm well taken care of above anyone else every time. Derrick is also why I'll continue to bring my car here as he was professional, polite and friendly. Usually I have to take my car to the car wash after service but this last time it was like I got a professional detail and that made it an even better experience. The people make the experience not just the services and prices. More