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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,182 Reviews

1,182 Reviews of Ferman MINI of Tampa Bay - Service Center

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September 24, 2020

Everyone was polite and professional. The advisor explained the service done on my car and what he recommends that needs to be done on my car. More

by LVPEREZ913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Snyder
September 22, 2020

I paid Ferman mini $486 to replace a sensor, day of I paid Ferman mini $486 to replace a sensor, day of repairs cost change to $2600 sign of shade tree mechanic at new car dealership More

by STAN401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Snyder
September 15, 2020

No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No comment. No commen More

by MMCQUEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Snyder
September 15, 2020

Very pleased with Sevice writer David courtesy and knowledgeable also pleasant to deal with would recommend this Mini Dealer ThankYou so much for responding to our needs More

by GERALDTANSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David service writer
September 11, 2020

I recently visited the Mini parts department to purchase a window seal for my clubman. I got the party and stopped by the service department for advice on how to install the part. Paul from service offered More

by TSB124
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul service mgr
Sep 14, 2020 -

Ferman MINI of Tampa Bay responded

Thank you for Choosing MINI of Tampa for your Parts and Service needs Paul S Service Manager

September 03, 2020

Great service very attentive ,thoughtful and caring. They are willing to listen and not force you to buy more then you can handle . Would recommend More

by tj_montes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason, Derrick Snyder
September 02, 2020

Courtney was very courteous as usual and helped me to understand a few features I'd been trying to figure out. I appreciate her help. And I love that they return the car clean! More

by DEE88008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
August 31, 2020

Give David a raise because he was the nicest and coolest service guy there. He helped me figure out everything that was wrong with my cooper More

by MRM2407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
August 29, 2020

Very Thorough . Found issues we were not aware of but needed attention before a 14 hour road trip. Was able to repair everything within a days time. David and others that worked on the car did a superior More

by marysmoseley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
August 25, 2020

Everyone was very friendly and helpful. The work was done quickly and communication was quick and easy during the process. Thank you David for all your help! More

by kina220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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