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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,177 Reviews

1,177 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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November 06, 2022

Just a very bad service. . They actually think that the customers are stupid, Trying to add extra stuff on the bill where they had no business adding it Not trust worthy at al More

by VTZAVARAS
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 05, 2022

Service staff was polite, courteous and informative. My issue was diagnosed and repaired quickly at a reasonable price. My go to place. More

by Candersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 07, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 02, 2022

Everything is awesome at this dealership from the reception to the salesman to the mechanics, especially the general manager More

by Wayne.babst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 02, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 30, 2022

The service and maintenance experiences I have had at Ferman Volvo have been positive in every way. I appreciate the professionalism of everyone on the team. More

by sallyo1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Austin
Nov 01, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 25, 2022

As always, Matt and Sharon provide excellent personal service and I have no problems scheduling and confirming the appointment More

by DJLAWRENCE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 26, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 22, 2022

Always appreciate German Volvo. Volvo is fixed, reasonable prices, honest and fair associates I would not take my volvos anywhere else More

by LIA0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 24, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 22, 2022

Matt and Sharon are always great to work with every time I come in for any type of work. More

by FPR Bradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 24, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 21, 2022

This ils my favorite dealership for service on my Volvo. They take the time to explain the diagnosis of your vehicle to ensure you understand the status of your vehicle. They have a very friendly team and t More

by arsenia.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 20, 2022

Service was great and car returned very clean. However in the back rear cargo area a piece of console was not placed back and parts loose. I could not put back More

by jacqueline.mmallon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina, Matt Ketchum
Oct 20, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 20, 2022

Ferman Volvo of Tarpon Springs is the only place I will take my car for service. I owned my first Volvo for 12 years and know it was due to the exceptional service team at Volvo! From the moment you walk i More

by Kathy Dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Oct 21, 2022 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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