Ferman Volvo Cars of Tarpon Springs - Service Center

Everyone was so nice and welcoming. The waiting area was very comfortable and clean. I felt like they went out of your way! The waiting area was very comfortable and clean. I felt like they went out of your way! More

For years we were coming to the dealership like to our family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position o family and were treated likewise. We would suggest, however the little improvement in training of the receptionist Christina who assumed a position of expert and management to estimate on the phone charges for yearly maintenance and limiting connections with service people. For almost a year we were not able to speak with Matt or Sharon for any reason. Christina would, in rather unpleasant way, refused connection. We wonder how many customers turned away from the service which for years were a pleasure. More

Service great. No loaner so took valet to my gym. When time to leave I was told the valet was a distance away so I had to call my wife to pick me up and drive me to No loaner so took valet to my gym. When time to leave I was told the valet was a distance away so I had to call my wife to pick me up and drive me to the dealership. This is my third new Volvo, two purchased from Ferman and all three serviced exclusively by Ferman. Prior to covid I always got a loaner. None since. I was told that the loaners were booked weeks in advance. Not pleased with this aspect of service. More

Matt and Sharon were excellent the whole team at Ferman makes up a wonderful dealership. makes up a wonderful dealership. More

Great reception by young lady in office. Prompt and quick service. So glad I went to Tarpon. Prompt and quick service. So glad I went to Tarpon. More

Always professional & helpful with bottom-line suggestions. They are efficient & knowledgeable. Their follow-up is consistent. suggestions. They are efficient & knowledgeable. Their follow-up is consistent. More

Best service experience of any dealer I've been to. Matt and Sharon go above and beyond to make sure our experience is top notch Matt and Sharon go above and beyond to make sure our experience is top notch More

Always courteous and helpful every visit. So far have been pleased with every interaction thus far. So far have been pleased with every interaction thus far. More

Not good this time. Had to return because low battery charge light came on twice AFTER new batt was installed. Two explanations: 1. someone forgot to reset something t Had to return because low battery charge light came on twice AFTER new batt was installed. Two explanations: 1. someone forgot to reset something to do with the dash light or 2. the light would still come on after resetting. Either way, you have an unhappy customer. More

We choose to drive an extra half hour for the GREAT customer service provided by Matt and Sharon at Ferman Volvo. They are always friendly and knowledgeable. When they give us án estimated completion customer service provided by Matt and Sharon at Ferman Volvo. They are always friendly and knowledgeable. When they give us án estimated completion time, the service is done! More