Ferman Volvo Cars of Tarpon Springs - Service Center

The service manager was nice but the service center never returned phone calls or online messages. The service center also never called with updates, I had to call at the end of each day for status. returned phone calls or online messages. The service center also never called with updates, I had to call at the end of each day for status. More

There wasn’t anything special about this dealership. Small, run-down and very outdated. Staff was nice. I expected my car to be vacuumed and washed along with the service, but apparently that isn’t part Small, run-down and very outdated. Staff was nice. I expected my car to be vacuumed and washed along with the service, but apparently that isn’t part of their protocol. Disappointed. More

Matt and Sharon take great care of me. I can always count on excellent customer service. I highly recommend this Volvo service team. I can always count on excellent customer service. I highly recommend this Volvo service team. More

My experience at Ferman is consistently great. They are professional, knowledgeable and polite. I would not go anywhere else. professional, knowledgeable and polite. I would not go anywhere else. More

I find the people that work in this department be very kind, pleasant and helpful. I will continue to drive the 2hours due to the excellent service. kind, pleasant and helpful. I will continue to drive the 2hours due to the excellent service. More

Always quick and efficient service. I enjoy the accommodations made for me while I wait for my service. The waiting room waiting always has plenty of refreshments. accommodations made for me while I wait for my service. The waiting room waiting always has plenty of refreshments. More

Always a pleasure dealing with Sharon and Matt. They are always polite and friendly. Most importantly, they are very professional. I have and will continue to recommend this Volvo dealership for sales and always polite and friendly. Most importantly, they are very professional. I have and will continue to recommend this Volvo dealership for sales and services. More

They are always pleasant and very accommodating. The loaner vehicle is also very clean and dependable. loaner vehicle is also very clean and dependable. More

I was there for 2 hours - had called earlier and explained the purpose of the appointment - no contact from the service team until they told me the part would not be in until the following Tuesday. explained the purpose of the appointment - no contact from the service team until they told me the part would not be in until the following Tuesday. Wasted 3.5 hours of my time. More

I bought 2 Volvo’s at this dealership and the people are great, both service and sales! great, both service and sales! More