Ferman Volvo Cars of Tarpon Springs - Service Center

Always great customer service! Kind professional informative! They work hard and appreciate their customers. A pleasure to know and work with! I definitely recommend Ferman and their employees! informative! They work hard and appreciate their customers. A pleasure to know and work with! I definitely recommend Ferman and their employees! More

I booked an appointment at 8:40 in the morning to have 4 new tires mounted. I expected to wait about an hour. Instead it took almost 3 1/2 hours. If I had been told in advance, or even after I arrived, that new tires mounted. I expected to wait about an hour. Instead it took almost 3 1/2 hours. If I had been told in advance, or even after I arrived, that the wait would be longer than expected, I would have arranged a ride and returned. Instead, I was just left waiting while others with appointments came and went. This was not acceptable. More

I called and set an appointment to have windshield resealed and my headliner replaced. At no point when I set the appointment and dropped the car off did anyone from the service department bother to t resealed and my headliner replaced. At no point when I set the appointment and dropped the car off did anyone from the service department bother to tell me that they do not perform these services. In return I received a hollow apology and a number to call for a company that actually performs these services. More

I recently had my 20k service done on my s60 with no issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job! issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job! More

I live in Naples, FL. Four years ago we drove up to Ferman specifically to get our dream Volvo SUV after being let down by our local dealership. The experience was amazing. Fast forward to today and no Ferman specifically to get our dream Volvo SUV after being let down by our local dealership. The experience was amazing. Fast forward to today and now I want an extended warranty and service plan (no sense trading, we still love it!) After multiple calls to my local dealer went unanswered I decided to call Ferman once again. Charlie couldn’t have been any nicer and handled everything on the spot, no call backs needed. Highly recommend Ferman for anyone in Florida looking for a Volvo. Totally worth the drive and I will not hesitate to go there again when we’re ready to trade in. Wonderful group of people. Thanks to all and Happy New Year! More

My Experience at Furman Volvo is always Superb customer service and outstanding service. Matt and Sharon are super knowledgeable, friendly and helpful always making sure the customer is taken care of. service and outstanding service. Matt and Sharon are super knowledgeable, friendly and helpful always making sure the customer is taken care of. More

As a former dealership employee of many years, unaffiliated, the service I received was both pleasant and exceptional. I purchased a Volvo used and put my trust in Ferman Volvo to provide feedback unaffiliated, the service I received was both pleasant and exceptional. I purchased a Volvo used and put my trust in Ferman Volvo to provide feedback on mechanical service the vehicle was in need of. The folks I dealt with, Matt & Sharon made my 1st experience a very pleasant one. I had them perform a few things that were in need of immediate attention and returned for the balance of the mechanical needs of my automobile. I seriously do not mind paying for services, especially when the work was done to perfection as it was on my car. Thanks Matt, More

Thank you to the team in the service dept for being so accommodating and polite. You all were wonderful. Service was quick and I was in and out. accommodating and polite. You all were wonderful. Service was quick and I was in and out. More

Matt and Sharon are the best! They are the reason we continue to drive Volvos and use Ferman for all of our service needs. They are friendly, honest, and professional. We know we can trust them. continue to drive Volvos and use Ferman for all of our service needs. They are friendly, honest, and professional. We know we can trust them. More

Matt & Sharon are always great! They’re always friendly and helpful and always advocates for their clients. Parts department has also been helpful. Thank you! and helpful and always advocates for their clients. Parts department has also been helpful. Thank you! More