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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,190 Reviews

1,191 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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December 09, 2020

Matt & Sharon are always great! They’re always friendly and helpful and always advocates for their clients. Parts department has also been helpful. Thank you! More

by stacymuellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Call center didn’t call me back when they were supposed to., Matt Ketchum
Dec 10, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 08, 2020

Best service managers, Matt & Sharon are fantastic. Our car is always well taken care of. They are readily available to answer any and all questions we may have. The mechanics are top shelve as well. Thi More

by DHALKITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Roy, the wonderful car mechanic., Matt Ketchum
Dec 09, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 01, 2020

Team always has a focus on customer first followed by exceptional service. Very knowledgeable and friendly. Would recommend friends and family to Ferman Volvo cars. More

by Michael.ambrose0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 02, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 30, 2020

Amazing and friendly service department! I drive from another city (with a Volvo dealer) to come to this dealership. They are that kind, helpful and very clean areas. More

by Cllsdunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Dec 01, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 23, 2020

I am very pleased with the service that I received at Ferman. The valet service was especially convenient to me. The gentlemen that picked up my car and returned it to me were very courteous. More

by MARCOL21COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 24, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 20, 2020

Matt and Sharon always take good care of me. they have a loaner when i need it and i can drop my car after work More

by tjordan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 22, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 10, 2020

I have been servicing my volvo at ferman in tarpon since the very beginning of my lease three years ago. The service desk duo is always fast, friendly and knowledgeable. More

by dannyd4319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 11, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 07, 2020

I am always treated with dignity,respect, and fairness I am always treated with dignity,respect, and fairness when dealing with service at Ferman Volvo. Service is fast and reliable.This service departmen More

by ehowe16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 09, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 06, 2020

I always have a great experience here. Matt takes excellent care of me and keeps me informed every step of the way. I purchase and take my Volvos here to be serviced before anywhere else. More

by WJCOLLINS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 09, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 31, 2020

Matt takes care of the smallest details and has such great knowledge of all the Volvo vehicles. I really appreciate him. He takes the extra time when I have questions or issues and fixes them. I keep More

by PSMITH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Nov 02, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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