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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,177 Reviews

1,177 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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July 01, 2020

I LOVE this dealership. The customer service is so personable and warm. All visits are reviewed with me and I’ve found them to be very reasonable. Best service department ever More

by gigisphone
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jul 06, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 26, 2020

Some repairs aren’t sufficient I have an XC 90 T8. I bought it because it was a hybrid with 18 miles per charge. The vehicle had 18 miles per charge for the first 18 months, but i More

by Volvo XC 90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 26, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 26, 2020

Volvo Service The Service experience was excellent. Nice, Efficient employees take care of your every need. Only (understandable) beef if that it is expensive co More

by tnhennessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 26, 2020

Tire change Always a pleasure to have my Volvo XC60 serviced at Ferman. Prompt courteous service, car was returned washed, vacuumed and new tire put on to replac More

by mcdanielannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 29, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 24, 2020

Matt has always been utmost professional and very knowledgeable every time my car is serviced. He always make me feel welcomed and reassured no matter how big or small my car problem is. I thank you More

by INDAYCATHY73
Recommend Dealer
Yes
Employees Worked With
Annie, courtesy, Matt Ketchum
Jun 26, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 23, 2020

Damaged splash pan. The service desk at Volvo is always willing to help at a moments notice. I know what the problem is and what it will cost. When making an appointment, More

by sandneil2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 22, 2020

From the telephone operators to connection to service dept.,both Sharon and Matt are the best.They answer your questions and explain fully what service is needed . Then at the end I get my car clean and More

by INDAYCATHY73
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 19, 2020

Dealership personnel are very professional and friendly. The area is very clean. Yhey have serviced my car for years and I am always happy with results. More

by shilb0330
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 22, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 19, 2020

These guys are the best-as they provide complete "one stop shop" each time I visit. They are both knowledgable and caring about my repair needs. I will definately be back. More

by delavega5
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jun 22, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 18, 2020

Very happy We drove 2.5 hours (vs. 1 to a closer dealer) to get to Ferman and were very happy we did. They were able to accomplish a lot of work in a short perio More

by beth_mizell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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