Ferman Volvo Cars of Tarpon Springs - Service Center

Excellent customer service once again! Thank to both Matt Ketchum and Sharon O'Connor for taking great care of my XC60. You guys always treat us like family. See you next time. Thank to both Matt Ketchum and Sharon O'Connor for taking great care of my XC60. You guys always treat us like family. See you next time. More

air in car great people, great service! volvo is an expensive car to maintain. i only continue to buy for the great back support from the seats.. all the serv great people, great service! volvo is an expensive car to maintain. i only continue to buy for the great back support from the seats.. all the service people and mechanics who work here are terrific!! More

Everyone there are professional and courteous. I always feel welcomed. And the work is first rate. I’ve been driving A Volvo since the 70’s and this is the best dealership I’ve visited. Sincerely, Bar feel welcomed. And the work is first rate. I’ve been driving A Volvo since the 70’s and this is the best dealership I’ve visited. Sincerely, Barbara Wolff More

Service Review We enjoy working with the service staff at Ferman Volvo. They go above and beyond to meet our needs and provide the best prices available. We enjoy working with the service staff at Ferman Volvo. They go above and beyond to meet our needs and provide the best prices available. More

My son's 2012 XC70 broke down and needed service. My son's car (XC70) took a brain fart, and had to be towed to your location. Initially it had a bad battery that was replaced. But upon the return tri My son's car (XC70) took a brain fart, and had to be towed to your location. Initially it had a bad battery that was replaced. But upon the return trip home (Zephyrhills) it started loosing it's mind again, and I called again and Sharon had it towed back on Monday. Further testing showed that the alternator was also bad, and was replaced. The question I'm left with is this, why is the status of the charging system is not monitored, to prevent this . More

My car is not performing well. Also I am having issue with the Bluetooth. I can’t play songs and this was part of the service that was suppose to be performed when I brought the car in. with the Bluetooth. I can’t play songs and this was part of the service that was suppose to be performed when I brought the car in. More

Accurate diagnosis, clear estimate, work completd as promisd Brought car in for a free safety check and a short list of concerns looked at. Most concerns were addressed quickly, but warm air conditioning needed Brought car in for a free safety check and a short list of concerns looked at. Most concerns were addressed quickly, but warm air conditioning needed repair work. They provided an accurate diagnosis of the issue and a clear and comprehensive estimate of the work required. I arranged to leave car a few days later. The work was performed on time and on budget, and now I have cool air going into summer. Well done, Ferman! Also noteworthy is the care taken to avoid the spread of viruses. More

1st year service maintenance on leased car. I must have misunderstood at time of lease agreement what costs were covered under agreement T’s & C’s. Sharon and Matt very helpful and attentive as I must have misunderstood at time of lease agreement what costs were covered under agreement T’s & C’s. Sharon and Matt very helpful and attentive as usual with customer service. Finance explained lease agreement to my satisfaction . Valet service was excellent and an unexpected surprise. More

Great service 30K maintenance done in under 2 hours. Delivered as expected. Clean waiting area w/plenty of separation. No virus concerns. Have been taken care o 30K maintenance done in under 2 hours. Delivered as expected. Clean waiting area w/plenty of separation. No virus concerns. Have been taken care of for the past 10+ years More

Service & Parts Departments: I was greeted by the Service Advisor upon arrival. She was attentive as to the concerns with my vehicle and it was promptly moved into the service bay. This was a sched Service Advisor upon arrival. She was attentive as to the concerns with my vehicle and it was promptly moved into the service bay. This was a scheduled appointment. The Service Advisor was professional, kept me informed of work progression and upon completion, explained the work performed. It was a very positive experience getting my vehicle serviced. On the same visit, I required a replacement part. The gentlemen at the parts counter was also professional and knowledgeable. Obtaining the part was haste free and quick. As a first-time customerI wish to commend the staff for creating such a positive experience. I will return for future service. More