Ferrari Dallas

I had a terrific experience with Boardwalk...on and after my second visit after we called about the California we found on EBay. Originally, late one Saturday afternoon, my partner and I walked into Boardwa my second visit after we called about the California we found on EBay. Originally, late one Saturday afternoon, my partner and I walked into Boardwalk and saw a red California on the showroom floor. We oohed and aaaahed about it, opened the door, got in, sat in it. I was in love! But it was a convertible. I didn't want a soft cloth top car. After a while Nathan came out, introduced himself and showed us that the top went up and was also a coupe. I was thrilled, especially after I was going to buy a SLS AMG but couldn't reach the gullwing doors to close. He showed us what the various buttons meant on the dash and console. I asked what the PS button was for...Nathan said "It's complicated...you'll never use it." I had a check in my purse and would have bought the California on the spot. But Nathan told us it was sold. We asked if he had any others available. He said it takes about 8 months to get a new one, but that he could find us one for probably less without as many bells and whistles which we would never notice (like the bench in the back seat or perhaps the Handling Speciale Package?). We left and immediately looked online Saturday night. Curiously, we found one at Boardwalk for sale. We were shocked that Nathan had not mentioned the car, especially since it was almost exactly like the one on the showroom floor AND with less bells and whistles. I assumed that Nathan would call me first thing Monday morning to tell me about the car that was on EBay (and maybe forgot about?). Instead, we finally called just before noon about the car on EBay and spoke with Lindsey. Lindsey explained that the car was at Bent Tree CC on display but would be back on Tuesday. We drove out Tuesday afternoon and she had the car out front ready for a ride. When I got in the car, she explained quickly and efficiently how it all worked and let me go. It fit me perfectly. I asked Lindsey about the PS button. She said "Oh my gosh, it's awesome! It's like a launcher, but you'll have to try it in a giant empty parking lot first to get the hang of it." She explained how it worked and what it was for without a hint that it would be too much for me to handle or that it was something that I would never use. Quite frankly it made me angry that the previous salesman assumed that it would just be too complicated for me to understand. I did eventually get an email from Nathan late Monday afternoon...but we had already spoken to Lindsey about the EBay California and felt that since she was the one that knew about the car, she should be the one that we worked with. She was of the ultimate professionalism and seemed almost more excited that I was getting this fabulous car than I was! Lindsey bent over backwards to make sure that I completely understood every aspect of the Ferrari that I was prepared to absorb. She offered to set up my iPod download, to have my new ride washed whenever I was around the area, future tutorials, and made us feel that we were welcome at any time. I love my new car and wouldn't have found it here in Dallas if I hadn't gone on EBay!!! I would underline that last sentence if I could. Sincerely, Kelli Herd More

I honestly don't know where to start on the customer experience from Boardwalk and their staff. Having over 20 years of experience purchasing cars there is not even a single experience that compares to experience from Boardwalk and their staff. Having over 20 years of experience purchasing cars there is not even a single experience that compares to working with the Boardwalk team. This is my second vehicle from Boardwalk Ferrari/Maserati, and 3rd from Boardwalk (Porsche), and can't imagine going to another dealership. Lindsey is extremely knowledgable on all factors in relation to the different models, competitive strengths and weaknesses, performance and helps the buyer look at all variables associated with the decision, in the most professional manner. She follows up on questions timely, both pre-purchase and post to confirm all is going well. Absolutely the best sales person I have worked with over the years. Brian has to be the most professional finance manager I have ever worked with, helping balance options and always has the client's interest as the priority. While I had other options for financing, but I was willing to pay a premium given his personal care and followup. What a great asset to the boardwalk team. I would also call out the great advise and support from Enver on the trade-in and purchasing process, the experience would not have been as great without his support and involvement. And I should also mention the great service and parts team, always a pleasure to work with on the Ferrari, making me feel as if the dealership was a home for both myself, and my son Kade. Special thanks to Larry, Randy, Memo, and Chris. As an executive at IBM (with a role on driving our customer experience strategies), and also in public office, we don't by practice give recommendations, and given personal time constraints I don't do surveys, but feel obligated to make an exception so others give Boardwalk the opportunity to earn their business. I put my personal name on this recommendation, and a "5" rating doesn't do justice on the customer experience. I feel honored and truly appreciate the opportunity to be part of the boardwalk family of customers. More

Lindsey is a top notch sales person and knows her cars. Enver is very helpful with all aspects of the transaction and I consider both of them my friends. Enver is very helpful with all aspects of the transaction and I consider both of them my friends. More

The entire process was smooth, reasonable, and complete. The devil is in the detail and all of the details were addressed. If you know the car you want, let Lindsey describe the advantages of buying throug The devil is in the detail and all of the details were addressed. If you know the car you want, let Lindsey describe the advantages of buying through Broadway. I am delighted with the prompt and accurate follow up information since I have purchased the car.... More

I have purchased several cars from Nathan Dunning. He is always professional, reliable and extremely respectful of my busy schedule. I look forward to working with Nathan again as I plan to buy as many car always professional, reliable and extremely respectful of my busy schedule. I look forward to working with Nathan again as I plan to buy as many cars from him as possible! He truly makes the buying experience pleasant. Thank you, Nathan! More

I have purchased many vehicles, including 4 from Boardwalk Ferrari Maserati, and I can say that this dealership has always made it a very easy and enjoyable experience. They take the time to listen Boardwalk Ferrari Maserati, and I can say that this dealership has always made it a very easy and enjoyable experience. They take the time to listen and help. This is easily one of the best dealerships that I have ever worked with. Lindsey was fantastic to work with, as were Enver and Brian. I recently traded in my 360 for a pre-owned California. When I told Lindsey and Enver that I was considering this, they took the time to see what I was looking for, and to go over all of the options with me. They made me a very fair offer on my trade, as well as a very fair sales price offer. After deciding on my new vehicle, the remainder of the transaction went off without a hitch. Everyone took the time to address all of my concerns and make sure I was completely satisfied. Brian took care of all of the financial details for me so that when I arrived, everything was already done. Lindsey took the time to make sure everything was ready with the car and to go over all of the vehicle's specifics with me. She also followed up with me to make sure I had no problems or questions. I would recommend Boardwalk Ferrari and Lindsey to anyone, as I know they will be well taken care of, and I will definitely be buying from them again in the future. More

Sometimes making a new car purchase can boil down to pure emotion as well as utility. But emotions may not allow you to make the best purchase. Clouding the process is not knowing all of your options or emotion as well as utility. But emotions may not allow you to make the best purchase. Clouding the process is not knowing all of your options or products available. Our search for a new car lead us to Boardwalk. Our goal became to confirm our emotional side while balancing out the utility needs. Lindsey Redfern greeted us and quickly became our advisor answering both technical and silly questions regarding the Maserati product line up. While I chattered away asking many questions, the entire staff without exception made us feel comfortable, welcome and most importantly, like they absolutely appreciated our visit regardless of our purchasing decision. Lindsey patiently addressed all concerns and helped us through the buying process. While we had many other options other than Boardwalk, it was the atmosphere of a helpful staff. Never once did we feel that this was a transactional sale applied with pressure. It was and is a great relationship that has developed and we’re looking forward to purchasing another vehicle from Boardwalk…. Ferrari ? We love the Maserati so much, we may have get another! Big thanks to everyone, Brian who helped me confirm my decision, Lindsey who patiently put a great deal together and the entire staff… thanks again… Bottom line, GREAT staff, Great service… Great place to do business with. Tony & Kelly D More

I was treated as a valuable customer with friendly and courteous attitude. Both Larry and Steve wanted to make my satisfaction their top priority while providing prompt and exceptional work. courteous attitude. Both Larry and Steve wanted to make my satisfaction their top priority while providing prompt and exceptional work. More

Lindsey was wonderful and easy to work with. Because Lindsey was wonderful and easy to work with. Because of Lindsey's efficiency, I spent less time and effort buying this Ferrari than any other car I Lindsey was wonderful and easy to work with. Because of Lindsey's efficiency, I spent less time and effort buying this Ferrari than any other car I have bought in my life. More

I have been a customer of Boardwalk Ferrari-Maserati for almost 5 years and I've always been treated well by all of their employees. My most recent visit was for regularly scheduled maintenance. Steve For almost 5 years and I've always been treated well by all of their employees. My most recent visit was for regularly scheduled maintenance. Steve Fordham scheduled an appointment for me and kept me informed throughout the day of the status of my vehicle. I really appreciate Steve's professionalism! Boardwalk completed the service on the promised schedule and took great care of my car. In the same time frame Ken Murphy assisted me with an inquiry regarding a factory visit. Ken was very helpful and polite. This dealership gets 5 Stars from me for the respect they show their customers. Boardwalk F-M is the only dealership I've ever visited where I didn't feel pressured on anything. That in itself is very unique in the car business. Great job guys! More