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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,556 Reviews

1,556 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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July 25, 2022

Great service they took care of everything I need and were very responsive. Cesar is great. More

by LANCE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

Cesar, was very accommodating. Car looked good after it was returned to me. Are use a little improvement in the wash/detail return. More

by TRM1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

Very nice and very efficient. Everyone couldn’t be nicer. The show room was beautiful and a pleasure to wait while my car was being serviced. More

by MRSTOCK1144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Thank you so much to Luis Cue , we had an Excellent service and a great experience . More

by DAYMASANCHEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Luis was great took care of everything for me and was communicative through out everything. If you own an Alfa Romeo these guys will take care of you. Will continue going to this dealer moving forward. More

by SirioPablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

I did the appointment more than a week ahead and changed for last Thursday. After one hour and a half they informed us that they order the wrong piece to replace. I live more than a hour far from the dealer More

by MARU_MEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Maya
Aug 05, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Please accept our sincere apologies for your recent experience with our service department. We are dedicated to providing excellent customer service, and unfortunately, you did not receive our best. We value your business and hope to provide you with the service you deserve in the future.

July 22, 2022

Excellent service advisor. Very satisfied with the work and very responsive. Though oil change was overly expensive. More

by MARKF10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Sean in service is simply outstanding Communication is great and service is very good. Thank you very much More

by habib1179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
July 22, 2022

The service is pretty standard. The only thing you have special is the coffee shop and it’s employee. More

by CMHO_CO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
Aug 05, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for taking the time to leave feedback; it is much appreciated. We sincerely apologize that your service experience was not satisfactory. We value your business and hope to provide you with the service you deserve in the future.

July 21, 2022

Me encanto el trato, todo muy bien, el servicio prestado fue excelente. De verdad los mejores. More

by MARU_MEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maya
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