Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

The service tech went beyond great customer service ! Always a great experience at this location. Always a great experience at this location. More

Excellent Great service very nice and returned phone calls. Will take my cats there anytime calls. Will take my cats there anytime More

Service representative was professional and courteous. The reason for the low score for this Alfa Romeo service visit is that he said that a tire rotation was included and performed as part of the service The reason for the low score for this Alfa Romeo service visit is that he said that a tire rotation was included and performed as part of the service. Upon retuning to pick up the car, I noticed that it was NOT done since one of the front wheels had a scratch in the rim and it was still in the same place (not rotated). The service agent offered to fix it but I would have to return. This is obviously not convenient (having to return again and wait for the rotations to be done), but more troubling for me is the fact that I was informed that the tire rotation had been done and written on the invoiced as such. Had I not caught it, it would have been another ~10,000 miles/12 months before the next tire rotation. I wonder, was everything shown on the service invoice actually done...? The service was completed on Nov 30. I received a call from someone at the dealership asking how my experience was on Monday Dec 4. I provided the same info as above, and was told that the service manager would be calling me back. I decided to provide this feedback on Wed Dec 6 since I did not receive a call from the service manager. A note of appreciation to David Weber (sales mngt and with whom I had an excellent purchase experience of this vehicle) who stepped up and asked the service agent to provide the valet drop off of my car the next day (after they performed the tire rotation) which helped mitigate the hassle of this experience. More

This dealership is very professional and knowledgeable about their products and services. They are able to answer any questions one might have. about their products and services. They are able to answer any questions one might have. More

Ceaser is so helpful with all my needs I would not want to work with anyone else I truly is a professional to work with anyone else I truly is a professional More

Excellent in every respect. Justin was awesome! I switched from Mercedes after 20 years and wish I did it sooner. Justin was awesome! I switched from Mercedes after 20 years and wish I did it sooner. More

Luis, is such a pleasure to do business with . His follow-up and how he treats me is why I like and trust this dealership. I use this dealership fir there service department. His follow-up and how he treats me is why I like and trust this dealership. I use this dealership fir there service department. More

great dealer! having done business with them for 13 yrs i can say they are mega on every level having done business with them for 13 yrs i can say they are mega on every level More

Really good experience! Im totally recommending this place to family and friends. Love this people! Im totally recommending this place to family and friends. Love this people! More