Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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Great service at Ferrari of Fort Lauderdale. Joe is amazing ing and Cesar as well. Joe is amazing ing and Cesar as well. More

Great Tow Service Very Nice Facility, with coffee Nice People Sean was very helpful & courteous! People Sean was very helpful & courteous! More

Not sure who Caesar Valdez is. But if he participated he did an excellent job. My sales specialist was Farzan Bigdeli who did an amazing job. I was extremely satisifed with deal But if he participated he did an excellent job. My sales specialist was Farzan Bigdeli who did an amazing job. I was extremely satisifed with dealing with Farzan. More

Great service department. . Correctly wrote down my problems. Took care of loaner car for me right away. . Correctly wrote down my problems. Took care of loaner car for me right away. More

You want me to take a survey but you force us to write 15 unnecessary words . Service was great unnecessary words . Service was great More

The service tech went beyond great customer service ! Always a great experience at this location. Always a great experience at this location. More

Excellent Great service very nice and returned phone calls. Will take my cats there anytime calls. Will take my cats there anytime More

Service representative was professional and courteous. The reason for the low score for this Alfa Romeo service visit is that he said that a tire rotation was included and performed as part of the service The reason for the low score for this Alfa Romeo service visit is that he said that a tire rotation was included and performed as part of the service. Upon retuning to pick up the car, I noticed that it was NOT done since one of the front wheels had a scratch in the rim and it was still in the same place (not rotated). The service agent offered to fix it but I would have to return. This is obviously not convenient (having to return again and wait for the rotations to be done), but more troubling for me is the fact that I was informed that the tire rotation had been done and written on the invoiced as such. Had I not caught it, it would have been another ~10,000 miles/12 months before the next tire rotation. I wonder, was everything shown on the service invoice actually done...? The service was completed on Nov 30. I received a call from someone at the dealership asking how my experience was on Monday Dec 4. I provided the same info as above, and was told that the service manager would be calling me back. I decided to provide this feedback on Wed Dec 6 since I did not receive a call from the service manager. A note of appreciation to David Weber (sales mngt and with whom I had an excellent purchase experience of this vehicle) who stepped up and asked the service agent to provide the valet drop off of my car the next day (after they performed the tire rotation) which helped mitigate the hassle of this experience. More