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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,559 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,559 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
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May 10, 2023
I am extremely satisfied with the service that I received today from my service advisor Jonathan Garcia. We was extremely knowledgeable about what services my car needed and made the process incredibly effic today from my service advisor Jonathan Garcia. We was extremely knowledgeable about what services my car needed and made the process incredibly efficient and easy for me. I highly recommend Jonathan Garcia for all of your Ferrari needs. More
by marcosegipciaco
Employees Worked With
Jonathan Garcia
May 09, 2023
I brought my car in for a scheduled oil change when I got there the service guy said he did not have the parts to do the work... why did they not call me before I left my house? He followed up - later that there the service guy said he did not have the parts to do the work... why did they not call me before I left my house? He followed up - later that day saying he can schedule me in now if I want to drop of the car. I work. so, I can't just drop everything and do that. I scheduled for the next morning I dropped my car off at 11am and was told my car would be done in 3 hours. I should have received my car back around 2 or 3.. I did not get the call until after 5, I hurried over and was there to pick up my car, paid the bill and still waited 30 minutes until the valet brought my car out because they were not told I was there. I got my car back after 6pm , the whole thing took 7 hours. I was not impressed with the way this was handled. Last year it was a great experience, I wish I could say the same this year. More
by ROBERT@MASTERSONRECRUITING.COM
Verified CustomerEmployees Worked With
Jorge Gutierrez
May 09, 2023
Cesar Valdez is the Best, very helpful, takes time to explain in detail and understanding of customer situation. Great Guy & Help. THX explain in detail and understanding of customer situation. Great Guy & Help. THX More
by erikluca
Employees Worked With
May 09, 2023
I was told I needed $6000 worth of service on my Alfa with 8000 miles on it. A car that has not seen the road for the last 9 motnhs. . That is more than what I pid for my actual lease. I have never heard with 8000 miles on it. A car that has not seen the road for the last 9 motnhs. . That is more than what I pid for my actual lease. I have never heard of any car with 8k miles needing new tires and new brakes . I came in for oil and filter. I waited 3 hrs to get it done. When I asked why taking so long, was told car getting washed. When I finally got the car it was not washed at all. I would not reommend this dealership. More
by ddsdok
Employees Worked With
William Maya
May 06, 2023
Excellent service. However, I’m not too happy about having to paying over $400 to calibrate the cameras on a vehicle that is leased. However, I’m not too happy about having to paying over $400 to calibrate the cameras on a vehicle that is leased. More
by JJJUMB
Employees Worked With
Other Employees :
Shawn Sosner, William Maya
May 06, 2023
Just bought my 3rd car from Rene. Excellent salesmen, very knowledgeable. Highly recommend! Dealership is AWESOME!! Excellent salesmen, very knowledgeable. Highly recommend! Dealership is AWESOME!! More
by RP171
May 05, 2023
Cesar Valdez gets another A+ score in the Service Department for excellent customer service, follow through and attention to detail... very much appreciated! Department for excellent customer service, follow through and attention to detail... very much appreciated! More
by gfernandez2
Employees Worked With
May 05, 2023
Outstanding service, excellent communication, amazing work performed, would recommend dealer and service department to anyone and everyone who demands premium service, professionals, and perfection. work performed, would recommend dealer and service department to anyone and everyone who demands premium service, professionals, and perfection. A very special thank you to the service manager Shaun Sosner! More
by Marc Puleo
