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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,634 Reviews

1,634 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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May 19, 2023

Thank you guys for everything always and the attention to detail I really appreciate it. More

by rcm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
May 19, 2023

Best dealership to buy cars and get service. I would highly recommend!! Super professional and great to deal with. More

by jared.woolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Cotera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bardakjian, Farzan Bigdeli
May 19, 2023

Luis and the team did an amazing job as usual they always meet and exceed the expectations. More

by GC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Sean was very easy to work with. Took car of the issues with my car quickly and communicated the whole way through! I can't ask for more or better!! More

by Joey Caparelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
May 18, 2023

Very satisfied with the experience received from this dealership. All the time the team will go above and beyond to help out. It was a please working with my service advisor Shawn. More

by GORAN BJELOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
May 18, 2023

Shawn got his tech to diagnose problems came up with solutions and its a time sensitive issue but so far so good.will definitely use Shawn again More

by MIKEFADELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
May 16, 2023

Horrible wait time, service manager is rude, and two of four issues I brought in service for is still not fixed, it’s been there over two months paid my service bill and issues are still not resolved. It’s More

by PYRCE.PAVLOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Cue
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We apologize for the negative experience you had with our service department. This is not the level of service we strive to provide to our customers. We take your feedback seriously and will address these issues immediately. We would appreciate the opportunity to make things right. Please contact us directly so we can work towards a resolution. Thank you for bringing this matter to our attention.

May 16, 2023

The service manager knew exactly what to do, and diagnose my problems after I just gave him a few words as to what I was dealing with so in addition to the schedule oil change, the trunk latch was actually r More

by PJAYLOWE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
May 16, 2023

Shawn Sosner has gone above and beyond to help me with all of my concerns. He has even taken the time to answer my calls after hours to make sure that everything is still okay. I highly recommend Shawn an More

by jcastro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner, William Maya
May 16, 2023

Entire experience from the arrival time and drop off to pickup was fast, professional and excellent. More

by cornepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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