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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,559 Reviews

1,559 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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November 09, 2022

As always William is always attentive and on top of things and keeping updated on work progress. More

by DANIEL@WHITEBOXXX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Maya
November 09, 2022

A real pleasure to do business with. Underwriting and Valet were exceptional. I also have a Maserati and that is why I keep coming back for all my needs. They make me feel important . More

by MARSHALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
November 09, 2022

Courteous polite thoughtful knowledgeable describe Joe. He kept me informed on the status of the service of my Stelvio. 3 hours seems long to me as I have to wait for my car to be returned. and the deale More

by PGHJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Very professional with outstanding guest service at this dealership. Luis my advisor keep me informed of what is or has to be done with my vehicle and is a pleasure to deal with. More

by pilzner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Luis the service advisor is the best. He’s very professional and goes over and beyond every time. More

by TELLIS03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

I have found that the service provided by Louis and William, two service coordinators I have worked with recently was really excellent. I really am enjoying my Stelvio and the fact that when service w More

by SSLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
November 05, 2022

You guys are the BEST! Brought our MASERATI Levante S in for yearly service and I had a loaner car ready and our car was ready the same day! AWESOME SERVICE! Thank you! G More

by G.WEAVER50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Very good dealer. Shawn was an Excellent service tech. Would recommend highly to everyone I know.. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
November 04, 2022

The best of the best. Cesar always does a great job and the team are always available to help, More

by mikebader7458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
November 03, 2022

dealer is set up as a pepboys not as a luxury dealer. no loaners up to standards. horrific unprofessional, un attentive loaner receiving n dropping vehicle staff, filthy loaner and personal vehicle given More

by TERESANOVAKOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dealership in general
Nov 03, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for taking the time to share your feedback. We sincerely apologize for your experience with us. We aim to provide all of our customers with a high-quality experience, and we sincerely apologize you did not experience this. If you would like, our General Manager can reach out to you to find a resolution to the matter.

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