Fette Ford Kia

First off my sales rep, Pedro Martinez was the most knowledgable car salesman I have ever met. I went to Fette Kia to get competitive pricing on a trade in and a new Optima in which I was going to purc knowledgable car salesman I have ever met. I went to Fette Kia to get competitive pricing on a trade in and a new Optima in which I was going to purchase from Maroon Kia in Wayne where my wife just purchased a Kia Sorrento. But Pedro and the Sales Manager would not let me leave, and I got the price I wanted for both vehicles.I would recommend Fette Kia to anyone who is looking to purchase a new vehicle and to work with Pedro. Thanks for making my new car purchase and trade in quick and enjoyable! Thanks Bill More

Buying a new car can sometimes be a very trying experience, so much to my suprise i actually had a terrific experience with the sale and management staff a fette ford, Ilber knew so much about my experience, so much to my suprise i actually had a terrific experience with the sale and management staff a fette ford, Ilber knew so much about my Fusion I would swear he built it!!!!. and Jose and Sam the Sales Managers were so obliging and helpful with the payment options and find extra rebate to save me money, and not forgeting that the GM Chris is a real person always around to make sure his customers stay happy, If you read this and buy a car from anyone but fette auto you such have your head examined. these guys are great and i thank them very very much More

They are good and helpful. They helped me in getting my Mustang faster. Manager Chris is really helpful. If you are facing any issues with any one, I strongly recommond you to talk with him. For sure he'll Mustang faster. Manager Chris is really helpful. If you are facing any issues with any one, I strongly recommond you to talk with him. For sure he'll help you. More

I was told at Jack Daniels Kia on Broadway/Route 4 in Fairlawn that purchasing a Kia Forte was not a possibility for me. They proceeded to tell me that my only option was a certified pre-owned car from t Fairlawn that purchasing a Kia Forte was not a possibility for me. They proceeded to tell me that my only option was a certified pre-owned car from their lot. They had very few options and at $300 a month when I work very hard for my money I wanted to at least be happy with the car I chose. Since I did not see anything I liked I told them I had to think about it. My daughter recommended the Fette dealership as they had a very large lot and I may find something I was more happy with. I spoke to Mike Varela and told him what I was told at the Kia in Fairlawn. He said he had some options. He said the he was going to review my credit to see what my options were as I wanted to pay $300 or less a month through financing. He crunched numbers and came out and told me that I was eligible to buy a new Kia Forte. I couldn't have been any happier to hear him say that. My original intention when going to the first dealership was to lease a 2012 Kia Forte for the $169 a month. I figured even though my credit wasn't great that I had a considerable down payment and we could work out a plan. Mike surpassed that and allowed me to be a first time car owner. I've worked very hard all my life and truly just needed a chance. I can now drive my new grandson around safely in a car and be fully covered via a premium service plan as explained by Pedro Martinez in their finance department. I am extremely happy to have gone there thinking I was going to walk out with a used car and instead I have a new car that I've worked hard to have. I couldn't express enough accolades about the service. I am so thankful especially when I sit in my car and can drive safely thanks only to Mike Varela and Pedro Martinez. They truly provided excellent customer service in making sure that I was a happy customer upon leaving their lot. All I can say to them from the bottom my heart is 'Thank You'!!!! More

I went to Fette ford because I saw a used 2007 Mustang on the website that I was interested in. I had owned another Mustang, however I had been looking for that specific year and model. The people at the de the website that I was interested in. I had owned another Mustang, however I had been looking for that specific year and model. The people at the dealership went above and beyond in making the transaction happen. In this day and age of hearing so many bad things about used car dealers, it was a pleasure to find Fette Ford. I certainly want to thank the Sales Manager Christopher Ciresi for helping with the process. He is what every company should be looking for. More

When I went to Fette Ford I was greeted by a knowledgeable and friendly salesperson who was able to answer all my questions. They had the Mustang I was looking for in-stock and ready to go. The knowledgeable and friendly salesperson who was able to answer all my questions. They had the Mustang I was looking for in-stock and ready to go. The price and lease payment was more than fair, and they really know how to make you feel comfortable with the purchase. As a woman purchasing a vehicle on my own they were nothing but supportive and tuned into my concerns and needs. I would definitely recommend this dealership to my friends and family. Great Job Fette Employees! More

Our experience at Fette Ford was excellent in every way. They were nice and helpful. Once we walked in the door, I was given a warm and welcoming greeting. Everything went smoothly. To top it off, they were They were nice and helpful. Once we walked in the door, I was given a warm and welcoming greeting. Everything went smoothly. To top it off, they were able to get us at an affordable price to our budget. The customer service was great and the whole process was pleasant and easy. Samy did a wonderful job at helping us out. I definitely recommend anyone looking to buy a car to visit this dealer. More

When I got divorced in 1984, I went to Fette (with my 2 sons) to get a new Mustang. I was led to a "I'm god's gift to women" salesman and when he asked what I was looking for, the manager said "She's look sons) to get a new Mustang. I was led to a "I'm god's gift to women" salesman and when he asked what I was looking for, the manager said "She's looking for a father for her 2 kids." Very insulting. I turned to leave but was asked what I was looking for. I was specific in what I wanted: Manual trans, convertible. I was told I couldn't get a manual in a convertible and they proceeded to show me automatic trans vehicles with T-tops telling me they were "the same as a convertible". Needless to say, I bought nothing from these people. Bad experience #1. August, 2011, I decided that enough time passed and decided to give Fette another try. This time, I went alone and was looking for a Kia Soul with a manual trans, Alien Green. I was also willing to get red or black. Not one of the salespeople even offered to show me the inside of ANY of the Souls on the lot, let alone test drive one. I was told that it was impossible to get what I wanted because Kia didn't make many vehicles with manual transmissions and that I couldn't even order a new 2012 model to my specs. I was also told that I didn't want a manual because it was "too difficult" to drive, especially in traffic. So...two bad experiences YEARS apart. I will never go there again, nor will I recommend them to anyone. My son also had a bad experience with them when he bought his Mustang in 2005. He walked out on them and bought elsewhere. More

Originally brought our 2002 Explorer in to have it checked. Was told that I needed a new transmission and wasn't going to replace it in a 10 year old vehicle. Mike was very helpful in helping me m checked. Was told that I needed a new transmission and wasn't going to replace it in a 10 year old vehicle. Mike was very helpful in helping me make the decision to go with the Escape. More

I had a problem in the service department but the staff I had a problem in the service department but the staff there made it right. Special thanks to Chris Ciresi who went over and above to see that I was I had a problem in the service department but the staff there made it right. Special thanks to Chris Ciresi who went over and above to see that I was satisfied. More