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Fette Ford Kia

Clifton, NJ

4.5
1,561 Reviews

1137 US-46 East

Clifton, NJ

07013

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1,561 Reviews of Fette Ford Kia

May 27, 2012

First off my sales rep, Pedro Martinez was the most knowledgable car salesman I have ever met. I went to Fette Kia to get competitive pricing on a trade in and a new Optima in which I was going to purc More

by billy barou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Martinez
May 06, 2012

Buying a new car can sometimes be a very trying experience, so much to my suprise i actually had a terrific experience with the sale and management staff a fette ford, Ilber knew so much about my More

by buyingnjhomes
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ilber Kolecki,Jose Sam And Chris
April 26, 2012

I was told at Jack Daniels Kia on Broadway/Route 4 in Fairlawn that purchasing a Kia Forte was not a possibility for me. They proceeded to tell me that my only option was a certified pre-owned car from t More

by mizzhr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Varela
April 26, 2012

They are good and helpful. They helped me in getting my Mustang faster. Manager Chris is really helpful. If you are facing any issues with any one, I strongly recommond you to talk with him. For sure he'll More

by WorstDealerOfTheYear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
April 25, 2012

I went to Fette ford because I saw a used 2007 Mustang on the website that I was interested in. I had owned another Mustang, however I had been looking for that specific year and model. The people at the de More

by cbialkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Thokaai, Christopher Ciresi, Pat Rizzo
April 23, 2012

Our experience at Fette Ford was excellent in every way. They were nice and helpful. Once we walked in the door, I was given a warm and welcoming greeting. Everything went smoothly. To top it off, they were More

by kathy08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samy
April 23, 2012

When I went to Fette Ford I was greeted by a knowledgeable and friendly salesperson who was able to answer all my questions. They had the Mustang I was looking for in-stock and ready to go. The More

by mustanggirl2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember!
April 07, 2012

When I got divorced in 1984, I went to Fette (with my 2 sons) to get a new Mustang. I was led to a "I'm god's gift to women" salesman and when he asked what I was looking for, the manager said "She's look More

by LaceyDachs
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember the names
Apr 11, 2012 -

Fette Ford Kia responded

Hello Lacey, My name is Christopher Ciresi and I am the General Manager here at Fette Ford Kia. I appoligize for the experiences you have had at our store. Could you please call me to discuss at (973) 277-4301 Thank You, Christopher Ciresi General Manager

Apr 12, 2012 -

LaceyDachs responded

Sorry, Christopher, but there really isn't anything to discuss. I bought a Chevy and if all goes well, I'll have it for at least 10 years like I've had most of my other cars, so I won't be needing another visit to your lot. But thanks for responding. Lacey

Apr 18, 2012 -

Fette Ford Kia responded

Hi Lacey, Congradulations on your purchase. I am sorry we couldn't do business and maybe some time in the future I can be of some assistants. With that said the review that will post in two days describes the dealership as bad people. The people that worked here in the 80s don't work here now. I don't think we should be held accountable for what a salesperson told you 28 years ago. We are very concerned with our reputation on Dealer Rater as you can see from our past reviews. If there is any way that you would remove your review I would apreciate it. Please call me at 973 277 4301 Thank you, Christopher Ciresi

Apr 20, 2012 -

LaceyDachs responded

First of all, you can't be of "assistance" (not "assistants"). Second, my experience in September 2011 and my son's experience in 2009 were pretty much the same as it was back in the 80s. They may not be the same people, but they are the same TYPE of people. My review stands.

March 18, 2012

Originally brought our 2002 Explorer in to have it checked. Was told that I needed a new transmission and wasn't going to replace it in a 10 year old vehicle. Mike was very helpful in helping me m More

by mclark7452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colombraro
March 15, 2012

I had a problem in the service department but the staff I had a problem in the service department but the staff there made it right. Special thanks to Chris Ciresi who went over and above to see that I was More

by mrrobbiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob (service) Ken (service manager
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