Fette Ford Kia

Ford Experience My experience at Fette Ford was great! Juan Carlos (JC) was professional and patient and got me the vehicle I wanted. It was a pleasure working with h My experience at Fette Ford was great! Juan Carlos (JC) was professional and patient and got me the vehicle I wanted. It was a pleasure working with him and the Ford team! I’ll most definitely recommend him to my friends. Ray Dover More

Straight to business Went to the dealership looking for a certified pre owned truck. Jon was great at walking me through the different options and explaining everything to Went to the dealership looking for a certified pre owned truck. Jon was great at walking me through the different options and explaining everything to me. No gimmicks, no bait and switch, just straight to the point and I felt like I was getting a great deal. Really happy with my experience! More

The experience of leasing a new truck was easy and pleasant. I will return in three months when our other two cars are due. We were a the dealership for quite a while but everything was fairly smooth. pleasant. I will return in three months when our other two cars are due. We were a the dealership for quite a while but everything was fairly smooth. More

Friendly and very helpful Delarship The entire experience was very smooth and easy. Yeah people are great and they made sure that we get what we wanted. The service was amazing. I would The entire experience was very smooth and easy. Yeah people are great and they made sure that we get what we wanted. The service was amazing. I would definitely recommend this to anyone who is looking to buy a car of their dreams. More

Horrible Service Center- NO customer relations whatsoever If I could give the service center (and Anthony) a negative rating I would; he earned it. Brought in 2019 Escape that I had for 2 months- needed a ne If I could give the service center (and Anthony) a negative rating I would; he earned it. Brought in 2019 Escape that I had for 2 months- needed a new transmission. Technician said it was not drive able; I said I would need a loaner. They do not give loaners when there is no diagnosis. The fact that it is not drive able apparently is not a diagnosis to them. I got jerked around until I escalated a ticket from Ford to dealer. Anthony calls me and says he has a loaner for me- but I have to get there in 15 minutes; which he knows is impossible. Anthony only "finds" a loaner when he knows I have Ford on the other line. Nothing but lies from Anthony. He refused to reimburse me to rent a car; and had to go without a car. Say he will have it first thing in the morning; call first thing in the morning and he tells me he has an Escape and shuttle will be there in 10 minutes. Shuttle does not come until 45 minutes later; said he was told to go to Paterson first; and big surprise there is no Escape to be had for a loaner. He has zero customer skills and should not be working with customers. He is a bad reflection on this dealership and those that are nice do not deserve the negativity he brings in. It is unlikely I will recommend this dealer and certainly not the service center. However if you HAVE no choice but to go there- ask to work with Jeff. He is the total opposite of Anthony; there should be a role reversal for that position. I doubt there would be such negative posts if Jeff ran that service area. More

Best dealership! 100% recommended Mario helped me and my parents to get my dream car at an awesome price!! I am a recent graduate and everyone went above and beyond their roles to help Mario helped me and my parents to get my dream car at an awesome price!! I am a recent graduate and everyone went above and beyond their roles to help me get all the offers that were available for alumni’s! I came here with no high hopes and left with more than I could ever imagined! Thank you so much Mario and Fette Ford! More

Excellent Customer Service, Attentive to every detail I had read excellent reviews of this dealership online and my experience today of buying a car with Fette Ford surpassed my expectations. Working wit I had read excellent reviews of this dealership online and my experience today of buying a car with Fette Ford surpassed my expectations. Working with Jon from the pre-owned Sales Department was great. He answered my many questions and was knowledgeable and helpful with all the details of the purchase. The really lovely "extra mile" was shown when my car was delivered to my home that same day by two very polite and friendly employees from the dealership. My preowned car was washed prior to drop off. It both looks and drives great. I will definitely look to purchase future cars from Fette Ford. More

Great as usual Always received fast and thorough service here; clean facility w/knowledgeable staff. Even with the turnover of staff over the years, their service le Always received fast and thorough service here; clean facility w/knowledgeable staff. Even with the turnover of staff over the years, their service levels remain consistently high. More

Great experience Highly recommend Jon, great price on the car and very knowledgeable about the car, Friendly staff,. Thank you Jon for getting me the perfect new/used Highly recommend Jon, great price on the car and very knowledgeable about the car, Friendly staff,. Thank you Jon for getting me the perfect new/used car!! More

Nice Cars!! Understanding Dealer Kenny was beyond amazing! He was understanding about our financial needs. He was very direct with what needed to be done so myself and my girlfriend c Kenny was beyond amazing! He was understanding about our financial needs. He was very direct with what needed to be done so myself and my girlfriend could walk off the lot with a new car. Two new happy car owners with a high return rate. Kenny is the guy to see if you need a new car or just a fun and understanding guy. More