Fette INFINITI

emission dash board icon stays on took my q50 in without appt and Joe valenti checked me I immediately. Advised my emission dashboard light/icon stays on. 1.5 hours later I got my ca took my q50 in without appt and Joe valenti checked me I immediately. Advised my emission dashboard light/icon stays on. 1.5 hours later I got my car back nicely washed and the emission light/icon had disappeared from my dashboard. Yay. BUT, the next day the light was was back on and we hadn't gotten gas or opened the gas cap or anything. Major Ugh. Will be calling again. More

Superb Salesman, poor Certification process Brian was excellent at his job in sales. It was sweltering hot that day I looked at the Q40's, and Brian Peynado stayed with me all the while as I c Brian was excellent at his job in sales. It was sweltering hot that day I looked at the Q40's, and Brian Peynado stayed with me all the while as I carefully studied all 9 Q40's and test drove three. Brian was exceptionally polite, well spoken, friendly, and got the deal done. The issue with the Certification is as follows: Fette paperwork as well as the Carfax report stated that the brake rotors has been "resurfaced". They were NOT. I noticed the warped rotors the day after picking up the car and one week later took my Q40 to Flemington Infiniti (near where I live). They confirmed the rotors were noticeably warped and had NOT been resurfaced, so they properly resurfaced them. Now the car stops smoothly. I will not be bringing my Q40 back to Fette for service based on this incident, even though Fette is nearby my workplace. Regards, Howard More

I would highly recommend this dealership! The purchase of my new QX50 was made possible because of the high level of professionalism and exceptional service provided by my salesman, Jacques D The purchase of my new QX50 was made possible because of the high level of professionalism and exceptional service provided by my salesman, Jacques Dermenjian. He was patient, knowledgeable, and did not pressure me throughout this car buying experience. Jacques delivered on his promises and the car exceeded my expectations. I also had the pleasure to test drive a car with Daniel Fette, who also contributed in making this experience from start to finish, both professional and enjoyable. Both men have earned my confidence, respect, and trust. More

Quick and friendly All people there were friendly, courteous and prompt. They always ask if they can further assist me. Coffe, tea and bagels are there along with comfor All people there were friendly, courteous and prompt. They always ask if they can further assist me. Coffe, tea and bagels are there along with comfortable setting and atmosphere to let waiting time as short and enjoyable as possible. I have been there for years and never was unhappy! I love those guys!! More

Easy to work with Rami was my salesman, he did a great job. He told me about a corporate discount that I wasn't aware of that saved me additional money. Rami was my salesman, he did a great job. He told me about a corporate discount that I wasn't aware of that saved me additional money. More

Great place and great staff. Alex albisini was great with me make things easy for me to get my car. I’m happy with his work place and great staff. Alex albisini was great with me make things easy for me to get my car. I’m happy with his work More

Great Service Joe Valenti took care of all of my concerns in a timely manner. Service was quick and hassle-free. I rather drive to NJ (longer distance and pay tolls Joe Valenti took care of all of my concerns in a timely manner. Service was quick and hassle-free. I rather drive to NJ (longer distance and pay tolls) for Fette Infiniti service than get my service done at the infiniti dealer/service department in Queens, NYC... closer to where I live. When my brother in-law brings his Infinti to the Queens service department, I usually have to pick him up because the wait time can be an all day process. When I bring my car to Fette, I check in my car with Joe Valenti, and service is complete within the hour. I really like the updates I receive about my car when waiting in the service lounge. More

Service experience Gary was very helpful very good customer service skills!! He told me what he was going to do from start to finish and advised me on the new system. Gary was very helpful very good customer service skills!! He told me what he was going to do from start to finish and advised me on the new system. More

Got a great deal Purchasing my new QX50 was a breeze. I told the dealer (Rami) what I wanted on the phone and had a quote in 15 minutes. The deal was so great I left w Purchasing my new QX50 was a breeze. I told the dealer (Rami) what I wanted on the phone and had a quote in 15 minutes. The deal was so great I left work early and headed to the dealership expecting to walk away thinking he was going to ask for more money down or change the price. But to my surprise, the price I was quoted was the price I paid. I fully recommend this dealership. Ask for Rami Homsi. More

Very reasonable service; fixed problem during service visit While getting an oil change on my Q50 I brought to their attention an ac problem I was having. They promptly fixed the ac problem (defective damper d While getting an oil change on my Q50 I brought to their attention an ac problem I was having. They promptly fixed the ac problem (defective damper door) during the same appointment as my oil change, and it was covered under my warranty. It saved me from coming back, getting a loaner car, etc. I highly recommend this service dealer. More