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Fields BMW Lakeland

Lakeland, FL

4.7
634 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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634 Reviews of Fields BMW Lakeland

November 19, 2021

Fields BMW HAS Always been prompt with great service, RIGHT THE FIRST TIME Thanks Albert More

by Anv119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Darby , Jim Megivern
Nov 19, 2021 -

Anv119 responded

Fields BMW has always had dependable and reliable Servoce

Nov 19, 2021 -

Fields BMW Lakeland responded

Thank you for the excellent review! We couldn't be happier to hear that the Fields BMW Lakeland team has always delivered the outstanding service we pride ourselves on - and we're so grateful for your support. Take care, and see you next time!

November 18, 2021

Mike in the Service Department was extremely helpful and courteous. My vehicle was serviced promptly and the overall experience was excellent. More

by aitinorma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the Service Department
Nov 19, 2021 -

Fields BMW Lakeland responded

Thank you for the great feedback! All of us at Fields BMW Lakeland are so happy you had a great service experience with Mike. Drive safely!

November 17, 2021

Ms. Selena Rivas is an excellent service advisor goes above and beyond to achieve customer satisfaction. Very responsive to customer concerns. She’s an asset to Fields BMW and BMW overall. More

by Holos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Nov 18, 2021 -

Fields BMW Lakeland responded

Selena is certainly an asset to our team, and she'll be delighted to hear your kind words. It's wonderful to hear that our genuine care for our guests has been exemplified by Selena during your visits to Fields BMW Lakeland. Your support means the world to us, and we look forward to your next visit!

November 10, 2021

Thanks Albert for always accommodating professional service on my new BMW ! Love the Complimentary Coffee! More

by Cookgirl2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora is awesome Very social!!, Nathan Briceland
Nov 11, 2021 -

Fields BMW Lakeland responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with Albert. Drive safely, and we hope to see you back at Fields BMW Lakeland!

October 23, 2021

I arrived at appointed time, was told the car will be done in about two hours. Two hours later I got a text with a video Explaining exactly what was done to the car. Entire experience was very profession More

by Brentsmclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda, Jim Megivern
Oct 25, 2021 -

Fields BMW Lakeland responded

Thank you for taking the time to review us! We are thrilled to hear that the team delivered such a timely and professional service experience. Drive safely, and we hope to see you back at Fields BMW Lakeland!

October 21, 2021

Service was prompt and efficient, and work was of top quality. My car was washed before it was returned to me as well. The waiting room was comfortable and well appointed. A big plus - the popcorn mac More

by bazzito52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Oct 21, 2021 -

Fields BMW Lakeland responded

Thanks for this great review of Fields BMW Lakeland! We're pleased that our team delivered prompt and efficient service. See you again next time!

October 07, 2021

Noor has help me with three cars in the past few years. She is awesome More

by Akent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noor Audi, Jim Megivern, Lanette Wheatcraft
Oct 07, 2021 -

Fields BMW Lakeland responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you have had such successful purchase experiences working with Noor. Drive safely, and we hope to see you back at Fields BMW Lakeland!

October 05, 2021

I received excellent service and information from Justino Zoppe. He made the whole buying process a breeze. Also, with the help of Lannette in the More

by gqtaxii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justino Zoppe, Lanette Wheatcraft
Oct 05, 2021 -

Fields BMW Lakeland responded

We're glad that the Fields BMW Lakeland team worked together to make the purchasing process a breeze! Safe travels in your new vehicle - and thanks for trusting us to help you find it!

September 28, 2021

I’m currently living in the UK, I have contacted Matthew, he was great assistant purchasing our X5, all over emails and calls, do you have the car ready for my wife to pick up, Great at communicating, I woul More

by Walid Rustom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew whitman
Sep 29, 2021 -

Fields BMW Lakeland responded

Walid, thank you for the great review! We appreciate your support and are thrilled to hear that Matthew went the extra mile to make your purchase go smoothly. Congrats to you and your wife on your new BMW X5, and we hope to work with you again at Fields BMW Lakeland!

September 24, 2021

Whenever I take my vehicle to Fields BMW in Lakeland Fl, I am pleased with the work and how my car is washed clean More

by Miltonmamma1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Megivern
Sep 24, 2021 -

Fields BMW Lakeland responded

We're so happy to hear we're consistently providing the top-notch service we strive for! Thank you for the great review and for being a loyal Fields BMW Lakeland customer - we hope to see you again!

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