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Fields BMW Lakeland

Lakeland, FL

4.8
599 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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599 Reviews of Fields BMW Lakeland

April 08, 2018

Awesome Service Department !! Friendly and Professional! Wouldn’t go anywhere else! Fields is the BEST!! I was treated really good from the start of my visit until the end! Great Team! More

by Jim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert , Tina, Mike, and Selena
Apr 24, 2018 -

Fields BMW Lakeland responded

It is delightful to learn our Staff went above and beyond your hopes. This is one of our goals for every visit. We look forward to the opportunity to continue earning your trust and future business. Many thanks, Gary Gordon, General Manager.

April 05, 2018

Great car buying experience I had a the greatest opportunity to work with Noor Audi, she was courteous and very attentive to my needs. The experience was simply stress-free. More

by Mladouceur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noor Audi, Melissa Hargroves
Apr 24, 2018 -

Fields BMW Lakeland responded

We truly appreciate you recognizing our Team’s hard work and dedication. Thank you for choosing Fields BMW Lakeland. Please let us know if there is anything further we may do to enrich your forthcoming experiences with our Team. Fields Matters Because You Matter. Warm regards, Gary Gordon, General Manager.

April 01, 2018

Great job TY was very helpful and professional when dealing with my concerns of purchasing a vehicle from another state. I was very happy with the price and wil More

by MJ O'Brien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Ali
Apr 24, 2018 -

Fields BMW Lakeland responded

Thank you for your kind words about our Staff. We take all feedback seriously and I’m delighted to be able to share your kind words with our Team. Please don’t hesitate to make me aware of anything we may do to better the quality of service you receive in the future. Thank you for choosing Fields Auto Group. With sincere thanks, Gary Gordon, General Manager.

March 31, 2018

Great service Christian did an amazing job for us. He found a good vehicle and was able to get my payments within my budget. We have bought our last 5 BMW’s from Fi More

by Chrisgr6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Christian Paul, Lanette Wheatcraft
Apr 24, 2018 -

Fields BMW Lakeland responded

We appreciate your superb evaluation of your experience with our Team! Thank you for choosing Fields BMW Lakeland. It is our goal to ensure you continue to receive only the highest quality experience in the future. Kind thanks, Gary Gordon, General Manager.

March 24, 2018

Rick Cutts is your man!!!!!!!!! Rick Cutts is literally and for all the obvious reasons should be your man to go to if you are seeking to purchase a vehicle from Fields BMW Lakeland. More

by Sahir Sharuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Cutts
Apr 24, 2018 -

Fields BMW Lakeland responded

It's brilliant to read that you had an amazing experience here at Fields BMW Lakeland! We strive to provide all of our customers with an experience like yours and we’ll be sure you continue to receive only the best experience on your future visits. If there is any way we may further provide you with superior customer service, please let me know. In appreciation, Gary Gordon, General Manager.

March 23, 2018

Great Buying Experience Best buying experience, my sales person, Noor Audi was friendly, helpful and knowledgeable in all aspects of the purchase. Will be a repeat custome More

by M van
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noor Audi
Apr 24, 2018 -

Fields BMW Lakeland responded

Thank you. I will positively communicate your generous assessment of your recent appointment to our Team. It is a great pleasure doing business with you and we look forward to the opportunity to serve you in the future. Best regards, Gary Gordon, General Manager – Fields BMW Lakeland.

March 09, 2018

Quick and Easy Furman and Lanette were both friendly, helpful, and informative. We really love this dealership and loved working with both Furman and Lanette. This w More

by Bonster910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark, Lanette Wheatcraft
Apr 24, 2018 -

Fields BMW Lakeland responded

I will be sure to share your pleasant remarks with our Staff here at Fields BMW Lakeland. I’m gratified that our Staff provided you with a consummate experience. We relish in the opportunity to supply you with only the best experiences in the future. In appreciation, Gary Gordon, General Manager.

March 05, 2018

Awsome Off of the same truck we took delivery of two (2) autos - 2018 740i and 2018 M550i. Cars are amazing, top of the line. However, as good as the BMWs ar More

by wsnewbern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Swackhammer was our sales person. Nathan Briceland was our BMW Genius., Tom Swackhammer, Nathan Briceland, Melissa Hargroves, Lanette Wheatcraft
Apr 24, 2018 -

Fields BMW Lakeland responded

We genuinely care about all our customers and I’m thankful to discover our Team has demonstrated an example of this on your recent visit. If there is any way we may further enrich your ownership, please let me know how we may be of service. All the best, Gary Gordon, General Manager.

February 23, 2018

Outstanding service Once again Fields BMW of Lakeland exceeded my expectations for service. Mike Adkins is the ultimate professional as a service advisor. I was frustrate More

by DBelisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Adkins, Jim Megivern
Apr 24, 2018 -

Fields BMW Lakeland responded

Our Team Members are very passionate about cars and about the work they perform on them. I’m so pleased that this was reflected in your recent experience with our Service Team. It is always our goal to ensure our customers receive only the highest quality of service. We look forward to serving your automotive needs in the future. Best regards, Gary Gordon, General Manager.

January 26, 2018

Great Support to a stranded Canadian I had an engine light coming on during my visit in Florida. I am glad I called the BMW Fields dealership in Lakeland. I had an outstanding service fro More

by Stranded Canadian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Adkins
Apr 24, 2018 -

Fields BMW Lakeland responded

Thank you for your great review! We highly value your business and look forward to assisting you at your next Service interval. If you have any questions in the meantime, please let me know at (863) 816-1234 or ggordon@fieldsauto.com. Best regards, Gary Gordon, General Manager.

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