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Fields BMW Lakeland

Lakeland, FL

4.8
598 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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598 Reviews of Fields BMW Lakeland

October 25, 2015

Quick and Easy! I bought a BMW X1 last week from Fields Lakeland. What an amazing experience! The team's coordination of speed from test drive to delivery was excep More

by scgirl
Recommend Dealer
Yes
Employees Worked With
Frank Barreto, Melissa Hargroves
Nov 04, 2015 -

Fields BMW Lakeland responded

Thank you for your kind words, scgirl! It's our pleasure to serve your automotive needs. If there is anything further we may do to enhance the quality of your ownership, please let me know. Sincerely, Gary Gordon, General Manager.

October 01, 2015

Superb Experience! We bought the BMW X5 last weekend from Fields in Lakeland. My husband and I were very impressed with the professionalism of all employees and level o More

by gpizzuti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barreto
Oct 12, 2015 -

Fields BMW Lakeland responded

Congratulations on your brand new BMW X5 and welcome to the Fields BMW family! It's our pleasure to serve your automotive needs. If there is anything further we can do to better serve you, please let me know. Kind Regards, Gary Gordon, General Manager.

September 22, 2015

Great experience! I bought BMW X4 from Fields Lakeland few days ago and want to share how impressed I was with the excellent level of customer service that I was provid More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Mumbauer, Christian Paul, Melissa sales, , Patrick McGhee
Sep 28, 2015 -

Fields BMW Lakeland responded

That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Gary Gordon, General Manager.

September 21, 2015

Great Experience! This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars More

by mobo18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barreto
Sep 28, 2015 -

Fields BMW Lakeland responded

What else can we say but, "Thank you for your kind words and for your business, mobo18!" If there is anything else we may do to better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager.

September 20, 2015

Amazing assistance All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership wa More

by Nlr060154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Sep 28, 2015 -

Fields BMW Lakeland responded

Thanks for your compliments, Nlr060154! We love making the car buying experience an enjoyable event for our customers! Sincerely, Gary Gordon, General Manager.

September 19, 2015

Purchase and service of my BMW Z4 - excellent! Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awe More

by Z4 girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Tyner, service dept.
Sep 28, 2015 -

Fields BMW Lakeland responded

Thank you for your excellent remarks, Z4 girl. We'll be sure to give our team a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Gary Gordon, General Manager.

September 17, 2015

Car purchase My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumba More

by Bimrfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barretto, Melissa Mumbauer, Patrick McGhee, Melissa Hargroves
Sep 28, 2015 -

Fields BMW Lakeland responded

Thank you, Bimrfan, for your wonderful comments! We'll be happy to make sure our team receives your excellent feedback. If there is anything else I can do to elevate your ownership experience, please let me know. Best Regards, Gary Gordon, General Manager.

September 16, 2015

Great VIP Services!!! I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledg More

by tarafa09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mumbauer
Sep 28, 2015 -

Fields BMW Lakeland responded

Thank you for your kind words about your experience with our dealership and with Melissa and Lanette, tarafa09. We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Kind Regards, Gary Gordon, General Manager.

September 10, 2015

Purchase Drove over from Tampa. Salesman Mike Wagner was very helpful and professional. Car was as promised and numbers quoted were honored. Highly recomm More

by Hesse3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Sep 28, 2015 -

Fields BMW Lakeland responded

Its reviews like yours we strive for every day, Hesse3. Thank you for sharing and traveling the distance, all the way from Tampa! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Gary Gordon, General Manager.

September 08, 2015

It started with a simple phone call to fields. It started with a simple phone call to fields and the rest was like butter! Great car buying experience! Great Service and much fun too!! More

by OK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Sep 28, 2015 -

Fields BMW Lakeland responded

That's good to hear and certainly the type of experience we strive for with ever visit, a smooth transaction, "like butter." If there is anything further we may do to enhance the overall quality of your ownership, please let me know. Kind Regards, Gary Gordon, General Manager.

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