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Fields BMW Lakeland

Lakeland, FL

4.6
623 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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623 Reviews of Fields BMW Lakeland

February 12, 2016

No loaner if you didn't buy from them. My 2014 550i Engine light came on took it to the dealerships in Lakeland because it is closer to my home. I knew I was in trouble when the rep Tina sa More

by Aluj1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tina Tyner
Feb 18, 2016 -

Fields BMW Lakeland responded

We appreciate you taking the time to provide us with such candid feedback of your experience with us. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. Please contact me at your earliest convenience, so that I may personally address your issues and concerns. Thank you and I look forward to hearing from you. You may reach me at (863) 816-1234 or via email at ggordon@fieldsauto.com. Sincerely, Gary Gordon, General Manager.

February 11, 2016

purchase This dealership is great Mike Wagner was great this will be my dealership of choice and Mike will be my salesperson for future purchases for our famil More

by Jiwani1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
Feb 18, 2016 -

Fields BMW Lakeland responded

Thank you for your feedback, Jiwani1221. I am so glad to hear that you enjoyed your visit! If there is anything further we may do to help in the future, please feel free to reach out to me directly. It is our pleasure to serve your automotive needs. Best Regards, Gary Gordon, General Manager.

February 07, 2016

This place is great The staff is awesome my sales lady Melissa was great and helped me find a great car for my wife They also have the best prices all I can say thank yo More

by John729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa and Melissa
Feb 18, 2016 -

Fields BMW Lakeland responded

Thank you for choosing Fields BMW, John. I am glad to hear that your visit with Melissa was a memorable one! We look forward to serving your automotive needs in the future. Kind Regards, Gary Gordon, General Manager.

February 01, 2016

5 star customer service. Very friendly and professional staff. Ver Francisco (salesman)went above and beyond for the suv my wife wanted. Very happy with the buying experien More

by Dexter
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ver Francisco, Lanette
Feb 18, 2016 -

Fields BMW Lakeland responded

Thank you for taking the time to review your experience with us, Dexter. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

January 30, 2016

Great experience I drove from Tallahassee to buy a car from Fields BMW. Ver was easy to work with and worked very hard to get the price where I was comfortable. It was More

by DRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ver Francisco
Feb 18, 2016 -

Fields BMW Lakeland responded

Thank you for taking the time to review your experience with us. We will let our team know that you were pleased with your experience. We are always delighted to serve your automotive needs and we appreciate your business. Best Regards, Gary Gordon, General Manager.

January 27, 2016

Pleasant, professional experience! Majed Nasrallah is an outstanding, professional, extremely personable sales consultant. He went the extra mile to ensure that I was a happy customer. More

by sdesbonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallah
Feb 18, 2016 -

Fields BMW Lakeland responded

Thank you, sdesbonne, for taking the time to give us your feedback about your experience at our dealership. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Gary Gordon, General Manager.

January 22, 2016

Very Professional, pleasant helpful Majed was very professional, He listed to my needs and showed me the vehicle that I was looking for, the purchased transition was fast and easy. I hi More

by Cath1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majed Nasrallad
Feb 18, 2016 -

Fields BMW Lakeland responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Gary Gordon, General Manager.

January 22, 2016

Stop your search. Go to Fields! Fields BMW was outstanding. My sales consultant was so knowledgeable, and he answered all of my questions and concerns. I would highly recommend going More

by ablegraphics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Magic"
Feb 18, 2016 -

Fields BMW Lakeland responded

Thank you, ablegraphics, for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

January 18, 2016

Simply the Best! I drive from Sarasota to Fields in Lakeland to buy all my cars from Ver Francisco. He is the most polite and professional sales representative ever. I More

by LMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ver Francisco, Lanette W
Jan 18, 2016 -

Fields BMW Lakeland responded

Thank you for your positive comments, I am so glad to hear that you enjoyed your visit! We will let Ver know that you were pleased with his service. We are always delighted to serve your automotive needs. We hope to welcome you back in the near future for your complimentary car wash & to take advantage of our other complimentary amenities we provide to all of our customers as our way showing our appreciation for your business. Thank you for making Fields BMW your automotive choice. Kind Regards, Gary Gordon, General Manager.

December 14, 2015

Great experience! My salesperson, Melissa, was wonderful! She took her time with me and made sure all of my questions were answered. The finance department was very e More

by Trish82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 14, 2015 -

Fields BMW Lakeland responded

Thank you so much for your kind comments, Trish82. We will let Melissa and our team know that you were pleased with their service. We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Gary Gordon, General Manager.

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