
Fields BMW Lakeland
Lakeland, FL
Filter Reviews by Keyword
By Type
598 Reviews of Fields BMW Lakeland
Quick and Easy! I bought a BMW X1 last week from Fields Lakeland. What an amazing experience! The team's coordination of speed from test drive to delivery was excep I bought a BMW X1 last week from Fields Lakeland. What an amazing experience! The team's coordination of speed from test drive to delivery was exceptional. A friendly and knowledgeable staff. More
Superb Experience! We bought the BMW X5 last weekend from Fields in Lakeland. My husband and I were very impressed with the professionalism of all employees and level o We bought the BMW X5 last weekend from Fields in Lakeland. My husband and I were very impressed with the professionalism of all employees and level of customer service we received while at Fields. We arrived after work at 5:30 and were leaving the building, papers signed with our new car before 7:30. Frank was wonderful and so was the entire Finance team. They truly are a team at Fields, and we were able to witness how well they work together first hand. More
Great experience! I bought BMW X4 from Fields Lakeland few days ago and want to share how impressed I was with the excellent level of customer service that I was provid I bought BMW X4 from Fields Lakeland few days ago and want to share how impressed I was with the excellent level of customer service that I was provided with by Melissa from sales and Melissa from financing. During the purchase process we also met Christian who was extremely professional and helpful. Best car buying experience! More
Great Experience! This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars and are very happy! More
Amazing assistance All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership wa All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership was incredibly quick. More
Purchase and service of my BMW Z4 - excellent! Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awe Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awesome and not pushy, or obnoxious ( like the Tampa dealer)...........and we got the perfect car. The service of the Z4 has always been 10 stars! We've had other makes of vehicles and have dealt with many service departments through the years, but Fields service department leaves all the others in the dust! The best, by far! We have dealt with Tina Tyner in service and she is tops. Can say nothing negative about Fields BMW sales or service. We would recommend them to everyone!!! More
Car purchase My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumba My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumbauer show us several vehicles while he worked with another customer so that we did not lose any time. Melissa was very patient, answered all vehicle questions fully, and even proposed some vehicles we had not previously considered. Frank even came back to the dealership after hours to meet us when we realized that we had accidentally left an item in our trade-in vehicle. Now that is customer service at its finest! More
Great VIP Services!!! I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledg I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledgeable not only the Cars tested also y the about the complete transaction process making simple and rewarding , she is helpful and professional, Great car buying experience!!! Thanks to the FinanceManager Lanette Wheatcraft. More
Purchase Drove over from Tampa. Salesman Mike Wagner was very helpful and professional. Car was as promised and numbers quoted were honored. Highly recomm Drove over from Tampa. Salesman Mike Wagner was very helpful and professional. Car was as promised and numbers quoted were honored. Highly recommend Fields BMW if you are tired of the bait and switch that other dealerships try. More
It started with a simple phone call to fields. It started with a simple phone call to fields and the rest was like butter! Great car buying experience! Great Service and much fun too!! It started with a simple phone call to fields and the rest was like butter! Great car buying experience! Great Service and much fun too!! More