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Fields BMW Northfield

Northfield, IL

Overview
Employees
Reviews
Vehicles
3.5
324 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience. Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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700 W Frontage Rd

Northfield, IL

60093

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Showing 324 reviews

December 31, 2021

Aj was great!! Service is super professional and communication couldn’t be easier. Thank you Fields BMW!!!! More

by dswierbutowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
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December 28, 2021

Courtesy from everyone I dealt with...Pleasant Courtesy from everyone I dealt with... Pleasant experience and would recommend This dealership to anyone More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Laton, Gregory Johnson, Lauren Markus, Alec Rodriguez
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Dec 28, 2021 -

Fields BMW Northfield responded

We are glad to have earned your five-star review, Tony! Thanks for trusting Fields BMW Northfield with your business. See you down the road!

December 14, 2021

My experience yesterday buying a certified used BMW was outstanding. Greg my salesman was helpful and knowledgeable. I highly recommend Field's BMW. More

by Jetta Buyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg, Lauren
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Dec 14, 2021 -

Fields BMW Northfield responded

Congratulations on your purchase! We are thrilled that our team lived up to our high standards and made you a happy customer. Thank you for giving Fields BMW Northfield your business!

December 09, 2021

Such a positive experience with Alex and Jori, felt really informed without having extras pushed in me. More

by DK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Ilic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jori Renc
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Dec 09, 2021 -

Fields BMW Northfield responded

Thank you for the great review! We appreciate your support and are happy to hear that Alex and Jori earned your five stars. Drive safely, and we hope to see you back again at Fields BMW Northfield!

November 29, 2021

Worst dealership around. When I called to make an appointment they were very rude on the phone they were surprised I had not brought my car in for service there before. When I arrived I had to wait More

by bjgold
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
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Dec 13, 2021 -

Fields BMW Northfield responded

We aim to deliver best-in-class service, so this is hard to hear. I will take note of the concerns you've raised here so we can work to improve our client experience moving forward, but if you'd like to discuss this, I also welcome you to give me a call. I would be glad to address this directly and see if there is anything I can do to restore your confidence in our team. Best, Anibal Ruiz - Service Manager - 847-441-5300

November 26, 2021

Jerry in the service department always makes things quick and easy. Great follow up too! More

by Hburnprint1
Recommend Dealer
Yes
Employees Worked With
Carrie Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Marichal
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Nov 29, 2021 -

Fields BMW Northfield responded

Thank you for the great review! We appreciate your support and are happy to hear that Jerry delivered such a successful service experience. Drive safely, and we hope to see you back at Fields BMW Northfield!

November 23, 2021

Professional and excellent people throughout the dealership, including sales, service, parts, finance and management personnel More

by BennettBerg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jori Renc
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Nov 24, 2021 -

Fields BMW Northfield responded

Thank you for the great review, Bennett! We appreciate your business and are happy to hear that you are so confident in the Fields BMW Northfield team. Drive safely, and we hope to see you back again down the road!

October 18, 2021

Brandon and the team were outstanding. Their follow up and follow through was the best in the business! More

by Imehmeti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Luke
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Oct 18, 2021 -

Fields BMW Northfield responded

We are delighted that Brandon and the team could deliver a five-star experience! Thank you for choosing Fields BMW Northfield and for taking the time to leave us a review. Safe travels until we see you again!

October 16, 2021

Great customer service they have great service manager friendly people and respect there customer and helpful More

by Jackiewk2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodrich, Brandon Luke
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Oct 18, 2021 -

Fields BMW Northfield responded

We're so glad our team hasn't let you down, Jackie! Thank you for the lovely feedback and kind words - the entire Fields BMW Northfield staff appreciates it! Take care!

October 13, 2021

Great service. Very considerate and prompt. Car operates very well. I love my BMW! Thank you. More

by marig31342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Palomeno
Report | Print
Oct 13, 2021 -

Fields BMW Northfield responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Fields BMW Northfield team. Drive safely, and we hope to see you back again down the road!

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