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Fields BMW Northfield
Northfield, IL
324 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience.
Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 324 reviews
October 08, 2021
Jerry is top-notch best advisor he always gets my car right and make sure everything is taken care of always gets my truck together and believe me I have dealt with jaguar and Porsche and BMW service wi right and make sure everything is taken care of always gets my truck together and believe me I have dealt with jaguar and Porsche and BMW service with Jerry is excellent they are lucky to have him More
by mikalebron77
Employees Worked With
Jerry Marichal
September 20, 2021
Used them for service several times, it was fairly easy to schedule appointments, change, arrange pickup. They also make an effort to explain details of the recommendations, repairs. to schedule appointments, change, arrange pickup. They also make an effort to explain details of the recommendations, repairs. More
by Psc
Employees Worked With
Ken , Brandon Luke
July 30, 2021
Received a letter stating my car is eligible for an upgrade, only to arrive at dealer and be told it's not the case! To make things worse, there wasn't much explanation from the service about the deta upgrade, only to arrive at dealer and be told it's not the case! To make things worse, there wasn't much explanation from the service about the details of why the mistake was made or any effort to try to correct it. So much for spending a LOT of money on a car only to find out that it's obsolete in about 4-5 years! More
by Alex
Employees Worked With
Tomohiro Ken Yoshida
July 27, 2021
Field’s BMW service is already courteous and thoughtful. The work is always on time and reliable. I appreciate the attention .of the staff both administrators and service. The work is always on time and reliable. I appreciate the attention .of the staff both administrators and service. More
by rsilverio
Employees Worked With
Chris Goodrich
July 26, 2021
I was told that I needed new tires now.I purchased 4 new I was told that I needed new tires now. I purchased 4 new tires 2 years ago from Fields I have driven 23,000 miles. Since BMW tires are supposed t I was told that I needed new tires now. I purchased 4 new tires 2 years ago from Fields I have driven 23,000 miles. Since BMW tires are supposed to last 36.000 to 40,000 miles I think they sold me tires off a loaner Or a trade in. I would like this investigated More
by Johnbubbaphillips
Employees Worked With
Chris Goodrich
