Fields BMW South Orlando

I always go to Angel as my service advisor. He is always very friendly and knowledgeable. He goes out of his way to make sure I am satisfied with the work performed. I would recommend him to others. very friendly and knowledgeable. He goes out of his way to make sure I am satisfied with the work performed. I would recommend him to others. More

Angel was very good and friendly. He was very cooperative. He explained what I needed and had to be done. Explained duration of the work load and advised if needed uber which he managed for me cooperative. He explained what I needed and had to be done. Explained duration of the work load and advised if needed uber which he managed for me More

Great work all emoyees,front desk, accepting vehicle, actual service,car wash. Response immediately on phone call and very polite answering all questions regarding coming service actual service,car wash. Response immediately on phone call and very polite answering all questions regarding coming service More

Excellent efficient and friendly service! Saved us in an emergency situation! Go to Home Depot and buy some bricks and give Eric a raise! Thank you!!!!!! emergency situation! Go to Home Depot and buy some bricks and give Eric a raise! Thank you!!!!!! More

Deyja took very good care of me on my planned scheduled maintenance. Friendly as can be, professional and all around awesome. I'll request her every time I visit. The mechanics had me in and out in no time maintenance. Friendly as can be, professional and all around awesome. I'll request her every time I visit. The mechanics had me in and out in no time flat. More

Fields BMW performs very good maintenance with knowledgeable mechanics! The areas of concern on my vehicle were thoroughly explained, as well as, a good plan for working off those issues found. Cu knowledgeable mechanics! The areas of concern on my vehicle were thoroughly explained, as well as, a good plan for working off those issues found. Customer service was great! More

DO NOT TRUST a word this dealership claims on the condition of their used vehicles! I had several conversations with Jeff at the dealership, he assured me the 1yr. old car with 9k miles was in great condition of their used vehicles! I had several conversations with Jeff at the dealership, he assured me the 1yr. old car with 9k miles was in great shape. I had taken a Saturday and drove 3hrs. each way to purchase the vehicle. Upon viewing the vehicle I found 8 different areas on the exterior of the vehicle that had imperfections, scratches and curb rash on a rim. This was no inexpensive vehicle either, they were asking 45k for it. On top of that, the interior had nearly every plastic panel gouged or scratched and the leather was stained and nasty. Their response was "well this isn't a new vehicle." I agreed, the vehicle was an abused and discarded heap and the dealership should have been forthright with that information. STAY CLEAR More

I recently visited the BMW South Orlando location for routine maintenance and was pleased with the customer service and detailed work I witnessed. Thanks Angel! routine maintenance and was pleased with the customer service and detailed work I witnessed. Thanks Angel! More

Excellent service I was on the road to orlando and had a message in the computer they received my car and do what is need to be done and knowing I was on vacation the help me out with a loaner very good ser message in the computer they received my car and do what is need to be done and knowing I was on vacation the help me out with a loaner very good service and very helpful Angel Mercado was very helpful and very responsive via text message of the agency More

Diagnostics, updates, completion, notification all on time. Plus 3-month interest free payments - truly above and beyond.Service representative was courteous. Courtesy car wash always a plus. time. Plus 3-month interest free payments - truly above and beyond.Service representative was courteous. Courtesy car wash always a plus. More