Fields BMW South Orlando

Fields BMW is a dishonest dealership. When I bought my car Michelle Febrilet kept hard selling me to buy a treatment for my car called cilajet. I told her no but she was relentless and made numerous false car Michelle Febrilet kept hard selling me to buy a treatment for my car called cilajet. I told her no but she was relentless and made numerous false representations about how it was used on president Trump’s helicopter and she said if I ever have a problem they would promptly take care of it. I paid $1295.00 for two $15 and hour employees to slap something on my car. The finish I was promised and I also paid to have the interior treated. I brought the car in for inspection today and after reviewing my complaints I was rudely advised that nothing was covered. DO NOT EVER GET SUCKED IN FOR THIS TREATMENT AS IT SUCKS? You are wasting $1295 if you are a sucker for this cilajet treatment. More

With my Mercedes E350 Coupe I was always very happy with Fields in Lakeland. Switched to BMW i3 and used Fields South Orlando: At each of last 3 services there was a hassle, but this time my frustration lev Fields in Lakeland. Switched to BMW i3 and used Fields South Orlando: At each of last 3 services there was a hassle, but this time my frustration level boiled over: absolute unprofessional customer service while being tricked and ripped off. First they needed to do a software update and changed just the battery for $1,100, then they ran their ‘computer scan’ and told me that they have to change some SCS’ses ??? for another $6,800 plus tax. No further explanation! Are they really kidding me. Do they really think I am so stupid, Not with me. So, my advice, be careful, let them provide you with an exact estimate upfront, do not accept unnecessary expensive software updates. My conclusion: Will never use or see them again. More

Staff is always friendly polite courteous and explains the details to you. They keep you informed of what’s happening and send you the video of your service. the details to you. They keep you informed of what’s happening and send you the video of your service. More

Great service, attended to us right away. Sent a video from the service tech explaining what was done and recommended. Good experience overall, fast service. from the service tech explaining what was done and recommended. Good experience overall, fast service. More

My recent visit to Fields BMW to get oil changed and vehicle checked was great. they were conscientious of my time constraint and ensure that I was on my way in a reasonable time. They were also friend vehicle checked was great. they were conscientious of my time constraint and ensure that I was on my way in a reasonable time. They were also friendly and courteous. More

Came to BMW to get my car checked out and was taken care of promptly and with professional customer service. Very happy with the end result. Thank you ! of promptly and with professional customer service. Very happy with the end result. Thank you ! More

Great customer service as always Friendly & Great customer service as always Friendly & professional knowledgable workers....never trying to over price the work Very Clean enviorment Grea Great customer service as always Friendly & professional knowledgable workers....never trying to over price the work Very Clean enviorment Great work. Great employees great service More

Nancy was awesome. She was kind, courteous and attentive. I have been there before for scheduled maintenance and I make sure to go to Nancy. I have been there before for scheduled maintenance and I make sure to go to Nancy. More

Great location everyone was very nice. I did not like that they said my air pressure was checked and it was leveled but when I drove off tires where the same level as when I got there had to make another that they said my air pressure was checked and it was leveled but when I drove off tires where the same level as when I got there had to make another stop to refill the tires. More

My recent visit was excellent as always with Mike Crenshaw at BMW of South Orlando. His responsiveness, knowledge and professionalism makes every experience friendly and hassle free. Crenshaw at BMW of South Orlando. His responsiveness, knowledge and professionalism makes every experience friendly and hassle free. More