Fields BMW South Orlando

Lack of response by GM I wrote a review on here regarding my negative experience with a used car. Mr Frank Fernandez responded to it and left his phone number. I called hopi I wrote a review on here regarding my negative experience with a used car. Mr Frank Fernandez responded to it and left his phone number. I called hoping to work it out and he never called back. So much for customer service. From a General Manager. More

Jay S. Fitzgerald sales/service superb!! I cannot say enough about Jay Fitzgerald, he was perfect in all aspect from beginning to end of my purchase of a Hyundai. I did not even buy a BMW and I cannot say enough about Jay Fitzgerald, he was perfect in all aspect from beginning to end of my purchase of a Hyundai. I did not even buy a BMW and was treated with respect an a no pressure tact. That's what makes me buy. His patience with us was incredible even when we kept calling him. Calls always returned. He has follow through and is an Asset to BMW. The entire dealership was courtesy and professional ..BMW do whatever it takes to keep Jay Fitzgerald.!! I'm coming back in few years for a Beamer. More

Mike in Service great It was interesting to have the appt set up automatically. All seemed fine at arrival. Mike was phenomenal. With the pre-set appointment, I would ha It was interesting to have the appt set up automatically. All seemed fine at arrival. Mike was phenomenal. With the pre-set appointment, I would have thought my wait would have been less. It was a Saturday though. Mike was very thorough. I did appreciate his professionalism More

1.5 Hours Wasted Waiting for a Salesman I went to Fields South Orlando because I was interested in a 2014 M4 they had in stock. It was Sunday March 22, 2015 at 4:00 when I arrived. When I I went to Fields South Orlando because I was interested in a 2014 M4 they had in stock. It was Sunday March 22, 2015 at 4:00 when I arrived. When I announced myself at reception, I was told everyone was busy but if I waited in the lounge someone would be with me. Half an hour later, a salesman asked me what I wanted, and I told him I wanted to drive the M4. He walked me out, and I told him, I didn't need to see it as I had already researched the car they had on the lot. Rather I wanted to drive it. He told me he was with someone, and I said, I could wait. At 5:15, I asked another sales person and he told me he couldn't help me. I then saw that another sales person was taking out customers who arrived later than I had. I left disgusted, after politely telling the staff that if they knew the wait would not be appropriate the should have told me to come back another day. More

Excellent experience! Maria Vanegas has made buying a car a great experience! This is the second car we buy from her and she is knowledgeable, friendly, and treat us like Maria Vanegas has made buying a car a great experience! This is the second car we buy from her and she is knowledgeable, friendly, and treat us like family. Thank you very much Maria for the great service and experience. More

Excellent..!!! Was a excellent service from everyone....!!! Thanks for everything I will recommend you to my family and friends...!!! Is the first time that I have t Was a excellent service from everyone....!!! Thanks for everything I will recommend you to my family and friends...!!! Is the first time that I have that kind of service in a car dealership...!!! Congratulations...!!! More

Great!! I had a great experience at Fields BMW South Orlando as always. Especially helpful and nice were Patrick Carney and Mikhail Bouzko!! Thank you so m I had a great experience at Fields BMW South Orlando as always. Especially helpful and nice were Patrick Carney and Mikhail Bouzko!! Thank you so much for all your help!!! More

Most pleasurable car buying experience I have had! I am 66 years old and have bought many cars in my lifetime. I can honestly say that this is the very first time that I have left the dealership feelin I am 66 years old and have bought many cars in my lifetime. I can honestly say that this is the very first time that I have left the dealership feeling truly good about the entire experience. First I would like to say that Jason Price was a class salesman and a pleasure to deal with. He not only listened to what I wanted, but actually heard it, and did his best to make that happen. I feel good about how I was treated. I feel good about the deal that we made, and am happy with the vehicle that I purchased. More

Outstanding Experience One thing that sets Fields apart from other dealership is their knowledge and how much they care about their customers. This was my third purchase fro One thing that sets Fields apart from other dealership is their knowledge and how much they care about their customers. This was my third purchase from Fields and the main reason I keep going back to them is because of Car Advisors. Christine, Mikhail and Mic made the entire process easy and stress free, they don't treat you like a number, but like family. More

Excellent Very good experience. Santos was very prepared to explain everything and answer any of my questions. Everyone was friendly and stayed past closing TI Very good experience. Santos was very prepared to explain everything and answer any of my questions. Everyone was friendly and stayed past closing TIL I was done with everything More