Back

Fields BMW South Orlando

Orlando, FL

4.6
501 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

501 Reviews of Fields BMW South Orlando

February 22, 2015

Outstanding Experience One thing that sets Fields apart from other dealership is their knowledge and how much they care about their customers. This was my third purchase fro More

by Jh2216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Bos, Mikhail Bouzko and Mic Romero
Mar 24, 2015 -

Fields BMW South Orlando responded

Thanks for your business and your kind words. Please enjoy our many amenities like our Car Washes that are free of charge when you purchase from Fields. Sincerely, Frank Fernandez, General Manager.

February 11, 2015

Excellent Very good experience. Santos was very prepared to explain everything and answer any of my questions. Everyone was friendly and stayed past closing TI More

by Kshives2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos. Finance
Feb 18, 2015 -

Fields BMW South Orlando responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to enhance the quality of your ownership, please do not hesitate to contact me. Best Regards, Frank Fernandez, General Manager.

February 04, 2015

You always leave with a positive impression. Always you feel comfortable when you be in BMW center, by the friendly, kindly and professional staff, you never leave not satisfied or with a negativ More

by zikral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Rodriguez
Feb 18, 2015 -

Fields BMW South Orlando responded

I'm glad to hear you had a good experience and I'll be sure to mention it to Santos! We appreciate your kind words and your business! Sincerely, Frank Fernandez, General Manager.

February 02, 2015

Review for Mr. Santos Rodriguez On behalf of my wife Denise and I Joshua Callender, we would like to extend our sincere gratitude to Mr. Santos Rodriguez for his personal assistance More

by callie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Rodriguez
Feb 18, 2015 -

Fields BMW South Orlando responded

Its reviews like yours we strive for every day! Santos does a great job for us and I'm glad to hear your needs were exceeded on your most recent visit. Thank you for your continued business over the years, it's our pleasure to serve your automotive needs! If there is anything else we may do to enhance the quality of your ownership, please let me know. Warmest Regards, Frank Fernandez, General Manager.

January 29, 2015

Car buying Excellent experience, Quick deal To the point Lease a 2014 328 i with 8216 miles the car has a lot of options. Need to make appointment to learn ho More

by gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay legs
Feb 18, 2015 -

Fields BMW South Orlando responded

Thank you for your delightful feedback and your business and, congratulations on your 2014 BMW 328i lease! My name is Frank Fernandez and I'm the General Manager. Next time you stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience! Sincerely, Frank Fernandez, General Manager.

January 29, 2015

Car Buying Experience Our salesman Angel Mercado was Awesome ! he was very knowledgeable and easy to deal with., no pushiness or hard sell. I have bought a lot of cars and More

by try330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Feb 18, 2015 -

Fields BMW South Orlando responded

Thank you for your wonderful comments! We'll be happy to make sure Angel gets your excellent feedback. If there is anything else I can do to elevate you ownership experience, please let me know. Best Regards, Frank Fernandez, General Manager.

January 19, 2015

Good service Mike was very professional and friendly. He took care of my service visit and I will definitely go back to him. Fields always does a great job. More

by Cheryl1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Jan 19, 2015 -

Fields BMW South Orlando responded

Thank you, we're happy you had such a great experience here! I will make sure to pass along your kind words to Mike and our team. If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.

January 14, 2015

Nancy is awesome I got an excellent service from Nancy (like always) I called and got a loaner for the day of my service. She called me the car was done. I always w More

by DVazquez16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Rodriguez
Jan 19, 2015 -

Fields BMW South Orlando responded

Thank you for your excellent remarks! We'll be sure to give Nancy a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Frank Fernandez, General Manager.

January 09, 2015

People make the difference. Nancy Hernandez was the service advisor who helped me. She made all the difference. Pleasant and professional. Good staff equals good customer sati More

by Turbo6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
Jan 12, 2015 -

Fields BMW South Orlando responded

That's great to hear and it's what our team works hard to provide every day! I will make sure to pass along your feedback to Nancy and our team! If there is anything else we may do to enhance the quality of your ownership, please let me know. Sincerely, Frank Fernandez, General Manager.

December 31, 2014

Used car I was sold a used car that needed $3500 in repairs 1 month after purchasing it. The salesman knew i would be driving it out of state and it was an uns More

by Pcavalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Sanchez
Jan 02, 2015 -

Fields BMW South Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. This is not something we're used to hearing and customer service is our top priority. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 956-6300. Thank you, Frank Fernandez, General Manager.

...
44
...