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Fields BMW South Orlando

Orlando, FL

4.4
530 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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530 Reviews of Fields BMW South Orlando

June 06, 2015

650i Fault diagnosis Had a problem with my 650i which suddenly developed an electrical fault. Called the dealership and dropped the car off an hour is so later. The car More

by Topdowntravel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Jun 22, 2015 -

Fields BMW South Orlando responded

Thank you! I'm glad we were able to resolve all of your issues in one stop, it's what we strive for on every service visit. If there is anything else we may do to elevate your ownership experience further, please let me know. Sincerely, Frank Fernandez, General Manager.

June 03, 2015

Service Oil change service was performed as promised. Excellent service. Service advisor was professional and courteous. Will always have car serviced with fi More

by SpineFirst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 22, 2015 -

Fields BMW South Orlando responded

Wonderful to hear! Thank you for your kind words and for your business! If there is anything else we may do to help in any of your automotive needs in the future, please let me know - we are delighted to help. Sincerely, Frank Fernandez, General Manager.

May 10, 2015

Interesting day that could have gone better I have never had bought a car from Fields BMW before and thought I would give them a try. I was from out of town and they had a particular car that I More

by robert.andrews.54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria, Ariel, & Santos
Jun 22, 2016 -

Fields BMW South Orlando responded

Thank you for your feedback in the past. In the time since your review, Fields BMW South Orlando has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. The type of behavior you described is not tolerated within our organization. I invite you to visit us again and experience the new Fields difference. You may also contact me, Frank Fernandez, the new General Manager at (407) 956-6300, or via email at frank.fernandez@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Frank Fernandez, General Manager.

More
April 20, 2015

New car Great customer service. It was a great experience. I went to other dealerships and no comparison. Very professional and knowledgeable. They were very More

by BBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria and Myk
Apr 20, 2015 -

Fields BMW South Orlando responded

Congratulations on your new 2016, BBB! We appreciate your kind feedback and your continued business. It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Frank Fernandez, General Manager.

April 17, 2015

Excellent Service These guys really know what Customer Service means. There are very few dealerships which go above and beyond to serve their customers and these are de More

by Abhishek Agrawal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 20, 2015 -

Fields BMW South Orlando responded

Thank you very much, Abhishek, it's what we strive for. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Frank Fernandez, General Manager.

April 06, 2015

Vehicle puchase Maria was great to work with and very knowledgeable about the product. She provided a thorough demonstration of the the car and all of its features. More

by GT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Vanegas & Santos Rodriguez
Apr 08, 2015 -

Fields BMW South Orlando responded

We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Frank Fernandez, General Manager.

April 05, 2015

Wonderfull Thanks Hector and ++++++for a great Service And Work with us until you made IT happen See you un 6 months Thanks a BMW family again More

by Venecolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
Apr 08, 2015 -

Fields BMW South Orlando responded

Thank you for the positive review. Hector has been here for quite some time and is very passionate about cars. I'm glad you're happy with your BMW purchase! Congratulations and thank you for your continued business. Warm Regards, Frank Fernandez, General Manager.

March 31, 2015

Excellent service Mike Carley and the Technician was customer friendly and provided excellent service.. I appreciate their interest in servicing my car satisfactoril More

by Eldridge 2455
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Caley and assigned Technician
Apr 08, 2015 -

Fields BMW South Orlando responded

Amazing! We are proud to have you as a member of the Fields family of dealerships. If there is anything else we may do to heighten your ownership experience further, please give me a call at 407-956-6300, or, drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.

March 30, 2015

Very professionals and good take care You all great, this was my second time that we purchased a car in your dealer ship and I am very please and enjoy every moment when we go there. Than More

by oswaldo64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Mercado
Apr 08, 2015 -

Fields BMW South Orlando responded

You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Frank Fernandez, General Manager.

March 30, 2015

purchasing toyota corolla The staff was friendly and knowledgeable. I enjoyed my experience tremendously. I would recommend this dealership to friends or family. I am glad I pu More

by madsmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 08, 2015 -

Fields BMW South Orlando responded

That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.

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