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Fields BMW Winter Park
Winter Park, FL
864 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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864 Reviews of Fields BMW Winter Park
August 25, 2026
I found everyone at the dealership to be especially polite, knowledgeable and friendly. I would wholeheartedly recommend this dealership to everyone. Thank you everyone! polite, knowledgeable and friendly. I would wholeheartedly recommend this dealership to everyone. Thank you everyone! More
by Terryscampbell
Employees Worked With
Justin, Majed Nasrallah
August 23, 2026
Everything was great and Justin was courteous and trustworthy He even to me I didn’t need an oil change I will definitely try to do through Justin on my next service appointment at Fields BMW Winter trustworthy He even to me I didn’t need an oil change I will definitely try to do through Justin on my next service appointment at Fields BMW Winter Park More
by colton_robert
Employees Worked With
Justin Service Department
August 21, 2026
I had musty smell in my A/C system talked to Hugh and he took care of it for me. Excellent customer service. I’m happy with the outcome of the service they accomplished. took care of it for me. Excellent customer service. I’m happy with the outcome of the service they accomplished. More
by R Triana
Employees Worked With
Hugh, Majed Nasrallah
July 15, 2026
Amazing service. Luis Maderas made the buying process incredibly smooth from finding the vehicle I wanted to financing. Go see them and you won’t be let down. Luis Maderas made the buying process incredibly smooth from finding the vehicle I wanted to financing. Go see them and you won’t be let down. More
by Gwlindblad
Employees Worked With
John Pelinski, Lance Lightsey, Brian Williams, Frank Fernandez, Majed Nasrallah
July 06, 2026
After 8 years with this dealership, I'm done. car in shop 3 of the past months, $7k dollars in repair just to get back to where I started. I was ready to buy a new car, but it will not be from car in shop 3 of the past months, $7k dollars in repair just to get back to where I started. I was ready to buy a new car, but it will not be from Fields. More
by FL_Mike
Employees Worked With
I don't know who any of those people are. I worked with Sasha, Fernando and Richard
June 23, 2026
My Service Manager, Wesley, was the best! He kept me updated. My car was repaired the same day. This dealership makes every effort to make you comfortable while you wait. I’ve been with this He kept me updated. My car was repaired the same day. This dealership makes every effort to make you comfortable while you wait. I’ve been with this dealership since 2005. I wouldn’t go anywhere else. More
by Jcynthiah
Employees Worked With
Wesley Lyons
June 02, 2026
⭐☆☆☆☆ I purchased two new BMW vehicles from Fields BMW Winter Park on December 31, 2024: a BMW X6 and a BMW X7. I also purchased all of the additional protection packages offered, including tire and wheel Winter Park on December 31, 2024: a BMW X6 and a BMW X7. I also purchased all of the additional protection packages offered, including tire and wheel protection, paint protection, and maintenance plans, expecting a premium ownership experience consistent with the BMW brand. Unfortunately, my experience has been the complete opposite. The most serious issue involves my BMW X7. The rear tires continuously lose air pressure and require frequent inflation. This is not a cosmetic issue—it is a safety issue. Driving a vehicle that repeatedly loses tire pressure creates unnecessary risk for the driver, passengers, and everyone else on the road. I brought the vehicle back to Fields BMW Winter Park multiple times for the exact same problem. Despite numerous repair attempts, the issue remains unresolved. The vehicle continues to display low tire pressure warnings, and I am still forced to regularly inflate the tires myself. What made the situation even worse was a recent service visit. I brought the X7 in for maintenance and specifically reported the tire issue again. When the vehicle was returned to me, not only had the tire problem not been fixed, but the car came back with a check engine light illuminated. In other words, the vehicle was returned to me in worse condition than when it arrived. After escalating the matter to BMW North America, the dealership picked up the vehicle and provided a loaner. The check engine light was eventually corrected, but the original tire problem was not. Within days, the tires were losing pressure again and the warnings returned. The most disappointing part of this experience has not been the defect itself. Mechanical issues can happen with any manufacturer. The real disappointment has been the inability—or unwillingness—to permanently diagnose and resolve a recurring safety-related issue despite multiple opportunities to do so. As a result of this experience, I have already replaced my BMW X6 with a Mercedes-Benz GLE and am seriously considering doing the same with my BMW X7. I expected much more from both BMW and Fields BMW Winter Park. A premium vehicle should come with premium service, especially when customer safety is involved. I hope BMW takes situations like this seriously and improves the way recurring safety concerns are handled before other customers experience the same frustration. More
by bruno fernandes
Employees Worked With
Lance Lightsey, Brian Williams
