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Fields BMW Winter Park

Winter Park, FL

4.3
798 Reviews

963 N Wymore Road

Winter Park, FL

32789

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798 Reviews of Fields BMW Winter Park

August 07, 2022

Honest and great service department. Team is very diligent and they don’t try to force you to get things you don’t need. Brandon was excellent. More

by kimba23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 08, 2022 -

Fields BMW Winter Park responded

Thank you for the great review! We are thrilled to hear that Brandon delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields BMW Winter Park!

August 02, 2022

Dropped my car off for service and the service was completed in a timely manner More

by huntley.bodden
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Aug 02, 2022 -

Fields BMW Winter Park responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Fields BMW Winter Park team. Drive safely, and we hope to see you back!

July 18, 2022

Omid and Garfield did an Excellent job taking care of my tire replacement on the 2022 BMW X5 More

by Mike Horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garfield and Omid, Majed Nasrallah
Jul 19, 2022 -

Fields BMW Winter Park responded

Hi Mike, we are so happy you had a positive service experience with our team at Fields BMW Winter Park. Thank you for the 5-stars, and please let us know if you ever need help with your 2022 BMW X5 again!

July 18, 2022

Great customer service, Alex very helpful & knowledgable, outstanding facility, location location is perfect, made my drive from Kissimmee worth it, will be back again. Thank you Alex More

by Fercho0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 19, 2022 -

Fields BMW Winter Park responded

Thank you for the 5-stars and shoutout to Alex and his wonderful customer service. We are thrilled to hear Fields BMW Winter Park was well worth the trip! Until next time, safe driving!

July 14, 2022

A very upscale dealership with very helpful and efficient people. The work is performed on a timely basis. Very comfortable place to wait with nice amenities such as serving breakfast and lunch to the waiti More

by Mcarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Salehi. Excellent
Jul 14, 2022 -

Fields BMW Winter Park responded

We are so grateful for your kind review of Fields BMW Winter Park! Thank you for stopping by to share your service experience. We appreciate your business and hope to see you again!

June 28, 2022

Good , service people very helpful , nice Dealership one of the best I have seen. Yes would buy again from this store. More

by scroggin2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lewis , helped me buy out my Lease
Jun 28, 2022 -

Fields BMW Winter Park responded

This review is what we love to see! We're delighted our team provided excellent assistance that earned Fields BMW Winter Park your confidence. We look forward to working with you again!

June 14, 2022

Prompt, reliable and very helpful, Brandon was very serviceable and professional, help with getting me a rental and called when it was ready! More

by jcpagan63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2022 -

Fields BMW Winter Park responded

We're delighted that Brandon provided a professional, timely, and communicative experience here at Fields BMW Winter Park. Thank you for choosing to work with us - we hope you have a great day!

June 14, 2022

This dealership is overworked with the amount of vehicles they service on a daily basis. While the staff itself is great, the service department is way too overworked, thus wait times are increased from chec More

by Rohan C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Doe
Jun 14, 2022 -

Fields BMW Winter Park responded

Rohan, I am very sorry that our service has let you down, and our loaner policies are not more accommodating. I understand your frustration with our wait times, and we are working to improve. Customer service is our priority, so it's disappointing that we've left a different impression, and I would like the chance to make this right. Please give me a call at your convenience, and we can discuss this together. Thank you, Richard Gaffney - Service Manager - 407-478-3957

June 07, 2022

Josh is an excellent service advisor. Highly recommend using this dealer for your service needs. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Janz
Jun 08, 2022 -

Fields BMW Winter Park responded

Daniel, thank you for the great review! We are so glad to hear that Josh delivered such a successful experience. Drive safely, and we hope to see you back at Fields BMW Winter Park!

June 06, 2022

Josh was professional, informative and let me know what needed to be done and what did NOT need to be done to my car. Really appreciated the Uber service, now no need to wait on longer than expected servi More

by Bdod1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 06, 2022 -

Fields BMW Winter Park responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Josh. Drive safely, and we hope to see you back again at Fields BMW Winter Park!

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